The Gallery on New Hampshire Apartments

I am extremely disappointed with the management of this apartment complex. During the heatwave, our air conditioner has been ineffective, leaving our apartment at an unbearable 82°F to 84°F, making sleep impossible. Despite multiple emails, we've received no response.

Management clearly disregards residents' comfort and well-being. The lack of communication is unacceptable. If you're considering moving here, think twice. This place has many issues; save yourself the trouble and look elsewhere.

A new mouse friend welcomes you every morning. I see roaches, centipedes on a daily basis. Whatever the rent is add another 50% because that’s how much it cost after the outrageous utility bills. (Each unit isn’t metered therefore you pay percentage). Do not recommend this place to anyone.

I am writing this review because the conditions of this complex cannot be ignored any further. This place is absolutely disgustng.
There is an extreme roach and rat infestation across the entire property. We have told management (old and new, since no one can seem to hold onto this place for long) that something needs to be done regarding the insects and rodents, they have done nothing.
Save your time and your money. Don’t even bother coming here for a tour. There are plenty of other places who... have better living conditions for the same price. They only care about your money, not your well-being. Do not ignore the reviews of this place because they are all true. Read More

Where do I begin…oh I know. When I was lied to prior to move in that they would install a w/d in my unit. Moved on Oct 2021 consistently followed up since they didn’t seem to care and just learned (March 2022) that they were never planning on installing additional w/d units.

Outside of that issue, none of the protection screens on the windows were installed correctly so I only open my kitchen and bathroom window to avoid pests.

Speaking of pests…how is it that I live on the 3rd floor and... experience mice?! I put in a request and the had pest control put stuff down for roaches…come to find out the building next door had roaches and my building had mice. These pests are surly entering the building through the various uncovered vents and broken windows to the laundry basement they think ppl will want to use (would you go in a laundry room in a base where the windows we kicked in)

Piles of trash!!!! The trash dumpsters are far and they aren’t collected often enough. The cleaning crew honestly sucks too. I’ve walked past a Heineken bottle in a tree for 2 weeks.

My co2 detector went off in December they have yet to replace it.
I hate bringing loved ones here, it is embarrassing the only nice thing is if you like fireworks you’ll get it year round. Read More

If I could give this place zero stars I would. The whole experience felt like I was not a valued resident and the rent prices do not match the quality. Firstly, when I moved in I was refused a parking permit for several months. Street parking after a certain time was near impossible and it led to over $300 in parking tickets. Eventually I was given a parking permit, why the delay I was never given a viable reason. Secondly, I was sent a package directly to my apartment but it never arrived... despite delivery confirmation from FedEx. I can only assume that the package was taken from my door step, as none of the front doors were lockable even though residents were given keys for them. Thirdly, I never was able to reach the leasing office for any questions or concerns and if I did reach them it felt like anything I had to say was not worth the effort. The same can be said for any maintenance issues that I requested. Finally, the major issues faced with cockroaches reached health and safety concerning levels. I moved in and expected a clean apartment, only to arrive and see that they were still doing their best to cover up any pre-existing issues that I was not notified about. The roaches lived in the refrigerator, the oven, and the dishwasher. It was so problematic that these appliances needed to be replaced, but I was only offered a pest control agent to be sent out to me. The expert would routinely inform me that the appliances needed to be replaced. You had to pay an extra fee for pest control as well. Not only were there roaches in my apartment, but you frequently saw rats around the community and trash was regularly thrown outside of the designated dumpsters. There also was never an option for recycling. Overall an abysmal experience and one that will haunt me for the rest of my life. The only saving grace was Ty in the leasing office, he genuinely tried to make the best of the situation whenever possible.

TLDR: Terrible place to live. Read More