1/9/25
Terrible
My wife and I initially moved to the Carlyle Apartment Homes to be closer to Johns Hopkins University. At first, we thought it was the perfect decision due to the amenities and proximity to the school. However, don’t be fooled—there are far better apartment options near Johns Hopkins that offer a much better living experience. We moved out and have been so much happier ever since.
Many of the concerns I’m about to share are echoed in other reviews, which only reinforces the validity of these... issues:
1. Hidden Fees: The leasing office doesn’t disclose all the details upfront, leaving you stuck with unexpected charges when moving in—and even worse when moving out.
2. Frequent Water Shutoffs: This is one of the most frustrating issues. The water is constantly being turned off without notice due to “emergencies.” While I understand that emergencies happen, the frequency at Carlyle is unreasonable. I’ve lived in other apartments where water shutoffs were rare, but here, it feels constant. If the building’s infrastructure is that old, the management should either invest in better pipes or lower the rent to reflect the inconvenience.
3. Elevator Problems: The elevators are always breaking down, which is especially troubling if you’ve lived there for more than a few months. Getting stuck inside or having to carry groceries up several flights of stairs becomes a regular occurrence.
4. Pest Issues: The mouse and pest problems are severe. Every three months, the trash chute is closed off for extermination, but it doesn’t seem to help. The leasing office often blames residents for not keeping clean, but even as clean tenants, my wife and I dealt with mice and roaches daily.
5. Unhelpful Leasing Office: The property manager is unapproachable and unresponsive. Attempting to resolve issues with them is exhausting, as they seem more focused on hosting resident parties and upgrading furniture to improve appearances rather than addressing serious concerns.
Living at Carlyle negatively impacted my academic performance and overall well-being. I often woke up to no hot water—or no water at all. My wife dreaded having to climb stairs with groceries due to the broken elevators, and the pest problems made us feel uncomfortable in our own home.
Since moving out, we’ve found a better place and are finally at peace. I’m sharing this to help others avoid the same mistakes we made. I hope this review is helpful to anyone considering living at Carlyle.
Review from Apartments.com
Property Manager at The Carlyle Apartment Homes responded to this review
Love, thank you for sharing your experience at The Carlyle Apartment Homes. We appreciate your feedback and understand your concerns. We strive to provide a comfortable living environment for all our residents and acknowledge that there have been... some recent challenges. While we can't promise any specific changes or improvements, we take all feedback seriously and are committed to continuous improvement. Please feel free to reach out to us at kstover@morganproperties.com if you have any further questions or suggestions.
