The Carlyle Apartment Homes

I highly do not recommend Carlyle Apartments. I was initially impressed by the amenities and the friendly demeanor of the leasing office staff, but unfortunately, my experience has been far from positive. The staff is not helpful, and they don't address issues when they arise.

The elevator is almost always out of service, with at least one of them being down every week. It's frustrating, especially since the building is several stories high. Additionally, the printer in the leasing office is... almost always out of paper, and when you ask for it to be refilled, it seems like such an inconvenience for them.

We have a beautiful sunroom with a perfect view, which is usually the most peaceful spot in the apartment, but it's hard to enjoy it when you can never make it to the top floor due to elevator problems.

On top of that, we've experienced consistent maintenance issues, like flooding and plumbing problems, leaving us with days of repairs in our apartment. Water has been shut off multiple times, and it's just becoming unbearable.

I can’t take it any longer. I'm honestly ready to leave.
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I strongly advise against choosing the Carlyle Apartment Homes when moving to America, especially if you're looking for a place to truly feel at home. My experience here has been extremely stressful and has impacted me more than I anticipated. For instance, during the snowstorm, we had no heat, and contacting the leasing office has been nothing short of frustrating. Even when something gets fixed, it’s often only temporary, and the issue returns within a few days.

What has been most difficult... for me is that I’m locked into a year-long lease, thinking this would be a great place to stay based on the appealing pictures and advertised amenities. Unfortunately, I was mistaken. There have been times when I’ve had to call home to check if basic things are functioning, just to prepare myself mentally for what to expect.

As a PhD student, it’s incredibly stressful to have to deal with these constant issues on top of everything else. I truly believed that a place like this would be more reliable, but instead, it’s been a waste of money and a huge source of stress. Read More

Excellent amenities and maintenance by Morgan Properties, friendly staff and spacious apartments. Good events held for residents and kept informed via email.

High quality service, high quality maintenance, The best apartment near JHU.

Been here 5 years now and at first, I thought my apt. issues were par for the course in this area. However, after years now of hearing from coworkers about their living situations, I've learned the Carlyle has some of the highest rents in the area for apartment size and quality. It is really close to Hampden and JHU Homewood, and has rarer amenities like a parking garage. But many of those amenities used to justify the higher price point are often broken (elevators, elec. door locks, treadmills)... and the building's age shows through persistent plumbing, mechanical, and pest/mold issues. It really needs a more concerted effort from management to completely resolve ongoing problems instead of the current approach of quick fixes. The staff on-site seem to try hard but are definitely overworked - the issues must stem from the building owners. Overall it has potential but you can find a similar experience for cheaper elsewhere. Read More