The Carlyle Apartment Homes

I strongly advise against choosing the Carlyle Apartment Homes when moving to America, especially if you're looking for a place to truly feel at home. My experience here has been extremely stressful and has impacted me more than I anticipated. For instance, during the snowstorm, we had no heat, and contacting the leasing office has been nothing short of frustrating. Even when something gets fixed, it’s often only temporary, and the issue returns within a few days.

What has been most difficult... for me is that I’m locked into a year-long lease, thinking this would be a great place to stay based on the appealing pictures and advertised amenities. Unfortunately, I was mistaken. There have been times when I’ve had to call home to check if basic things are functioning, just to prepare myself mentally for what to expect.

As a PhD student, it’s incredibly stressful to have to deal with these constant issues on top of everything else. I truly believed that a place like this would be more reliable, but instead, it’s been a waste of money and a huge source of stress. Lee mas

Excellent amenities and maintenance by Morgan Properties, friendly staff and spacious apartments. Good events held for residents and kept informed via email.

High quality service, high quality maintenance, The best apartment near JHU.

Been here 5 years now and at first, I thought my apt. issues were par for the course in this area. However, after years now of hearing from coworkers about their living situations, I've learned the Carlyle has some of the highest rents in the area for apartment size and quality. It is really close to Hampden and JHU Homewood, and has rarer amenities like a parking garage. But many of those amenities used to justify the higher price point are often broken (elevators, elec. door locks, treadmills)... and the building's age shows through persistent plumbing, mechanical, and pest/mold issues. It really needs a more concerted effort from management to completely resolve ongoing problems instead of the current approach of quick fixes. The staff on-site seem to try hard but are definitely overworked - the issues must stem from the building owners. Overall it has potential but you can find a similar experience for cheaper elsewhere. Lee mas

I strongly advise against moving here. The manager does not care about residents’ concerns, treating every issue as an inconvenience rather than a priority. It feels like they are fully aware of the building’s numerous problems but simply don’t care about addressing them. They rarely return phone calls or emails, and maintenance requests are consistently delayed. At times, we even receive emails instructing us not to submit work orders because they’re “backed up” which is absurd when dealing... with serious apartment issues.

During my years living here, I’ve had to involve my renter’s insurance twice due to problems caused by the building. The lack of responsiveness and accountability from the leasing office is unacceptable, and living here has been a complete waste of money. This review is long overdue, but I hope it helps others avoid the same frustrating experience.
I currently still live here and can’t wait for my leasing to be up in a couple months . I WILL NOT RENEW Lee mas