The Carlyle Apartment Homes

If you’re in school or coming from a different country don’t waste your hard-working money on this apartment. Living here is super expensive, and you have issues with almost everything. They do not care about how you feel if you pay your rent. They are rude and never follow up. They change their words to make things good for them and puts us students in a space where we can’t do nothing. Its already hard enough with studies, you do not want to feel like you're being treated bad as well.

Living at Carlyle Apartment Homes has been nothing short of a nightmare. The maintenance issues are constant, yet instead of addressing them, we’re bombarded with resident events that do nothing to solve the actual problems. To make matters worse, the office has now decided to close on Sundays, which makes no sense when people work during the week. This forces us to try to resolve issues during limited weekday hours or Saturdays, which is incredibly inconvenient.

The office staff is... unprofessional, and the communication is inconsistent. The assistant manager will provide one answer, only for the property manager to come in and change it. There’s no coordination, and it's frustrating when you’re just trying to get basic issues addressed.

Their solution seems to be offering food at resident events, as if that somehow makes up for the ongoing problems, like having no elevators or water multiple times a week. I’ve even had to stay at my friends' places because of plumbing issues.

We pay a premium to live here, yet the constant stress of dealing with these unresolved issues takes a toll, especially on my ability to focus on my studies. It’s disheartening to feel like no one is taking responsibility for making things better.
Lee mas

Living at The Carlyle apartment has been a frustrating experience. Despite paying a premium price, we constantly face issues with the building's amenities and maintenance. We're often misled about the functionality of amenities that are advertised as available, but in reality, they rarely work. The gym equipment is frequently out of order, the washers in the basement are often down, and there are persistent plumbing issues. The water is regularly shut off for repairs, and the constant need for... fans due to plumbing fixes disrupts our sleep and daily activities.

The elevator is also a major concern, and the property manager doesn't seem to be very helpful. Instead of addressing our concerns, she often just gives responses that don't resolve the underlying issues. As tenants paying a significant amount, we believe we should at least be able to enjoy our living space. It sometimes feels like our concerns are overlooked, possibly because we’re students, and that’s disappointing. Lee mas

Living at The Carlyle Apartments has been an incredibly stressful experience, especially while juggling university responsibilities. The management is extremely careless, it feels like their main goal is to get tenants in, and after that, they couldn’t care less.

The property manager takes forever to address issues, and if you go to the office in person, you’ll be left waiting endlessly with no resolution. The assistant manager promises callbacks but never follows through, smiling as if he... wants to help, only to disappear afterward.

Meanwhile, they continue hosting events every month while major issues, like broken elevators and ongoing plumbing problems, remain unresolved. Their priorities are completely misplaced. As someone who has invested a lot of money to move to America, it’s incredibly disheartening to end up in an apartment where everything seems to go wrong.

On the surface, The Carlyle looks nice, but actually living here is a different story. My water is constantly shut off, and I’ve had to deal with mice getting into my food. I can’t justify spending my parents’ hard-earned money on a place that doesn’t even feel like home.

If you’re considering moving here, especially if you’re from another country or state, please think twice. This is not the living experience you deserve. Lee mas

I would strongly advise against moving into The Carlyle Apartment Homes. Since I moved in, it has been extremely difficult to get any maintenance issues addressed. The apartment is old and suffers from significant pest problems, including mice and roaches. It’s become a major issue, as I can’t even keep trash in my apartment without pests appearing, no matter how clean I keep it.

The amenities are also a disappointment. We can barely enjoy them, as so many things are always out of order.... Whether it's the gym, the elevators, the washer in the basement, or the printer in the business lounge, something is always down. The amenities are essentially unusable, making it feel like a waste of my hard-earned money.

I’ve received no real acknowledgment or remorse from management about the situation, which only adds to the frustration. I would not recommend this place to anyone based on my experience. Lee mas