3/6/25
Verified Renter
The building looks pretty, but my apartment has had constant issues from the time I moved in May 2024. It took Juniper MONTHS to resolve issues and they haven’t reimbursed me for the out-of-pocket expenses and furniture damage. The area is safe, the neighbors are friendly, but I just wish my apartment matched the rest of the community as far as quality. The maintenance team can be somewhat unprofessional coming into my apartment with their boxers showing. The leasing office team are not good at... communicating and following-up with residents who are having issues. Pretty disappointed in this place for the price I pay a month.
Review from Apartments.com
Property Manager at Juniper responded to this review
Thank you for sharing your experience. We sincerely apologize for the challenges you've faced since moving in. Our goal is to provide all residents with a high-quality living experience, and we regret that we've fallen short in your case. We’d like... to learn more about the unresolved concerns, including any outstanding reimbursements, so we can address them properly. Please reach out to the leasing office at your earliest convenience so we can work toward a resolution. We also appreciate your feedback regarding maintenance professionalism and communication—we take these concerns seriously and will work on improving in these areas. Thank you for being a part of our community.
