Cortland Apartments

Office people are terrible to work with. Rent is too much for what they provide. I have called on my stove countless times and they won’t fix it. The management company that owns it is greedy but doesn’t want to change living conditions. They fool you with the nice size of the apartments. Trust me, they are junk

I moved to this community recently, and everything has been great. The community is clean and safe, and there are no roaches. The apartments are big????. It has a nice pool. I have no complaints whatsoever. If you are looking for a place, you should consider this place. I honestly recommend it.

They do not clean the hallways. They repainted and smeared piling everywhere with a mop and left it for months. Neighbor below smokes in their apartment. We have a baby in our apartment and the smoke comes up through the floor and the vents and the stove and doorways and closets. The front office says they are allowed to smoke, however, they did not tell us before renting that the neighbors slow smoked even though it is in their lease agreement to disclose that information. Pool is always closed... . Staff is very unhelpful and rude when asked questions. Put in to move apartments due to the smoke, they said we would be next in line. One year later we are still stuck in the apartment with the full time chain smokers living below. Read More

My neighbor above had a multiple floods. Maintenance came but never did anything except to talk to my neighbor. The carpet and all my clothes got water damage. The apartment charged me for the carpet. Don't trust them, they are the shadiest apartment I have ever lived in.

I am a current renter at this property and the apartment that is rented is not nearly as nice as the one that is shown duting the tour. Of you ask to see the actualnapartmwnt, they give a convincing story that all of the unita are identical. They are identical if you don't consider the constant smell of marijuana inside pf the building, stepping through trash when engering the building, loitering outside of the unit, and constant theft of anything not secured by armed guards.
Now, the always... rude staff, apart from blaming COVID for all services that could lead to an expense on their part such as closing the pool, meeting room, laundry room, and minimizing maintenance services, have now been trained to lie whenever a question is asked about the contract that was signed. I recently received a notice that water meters were being installed. When I came to renew my lease, a statement was added stating the property's right to increase monthly charges at their discretion. I asked about that and if it has to do with the water meter had anything to do with that and was told, no. It was added incase there was damage above whatever the renters insurance payed.
This is a horroble property that is managed in the most deceptive way. It is very cheap in comparison to other properties in the area but you get what you pay for. If you are alright with having your property stolen, the constant smell of drugs, and delinquents pateolling the neighborhood, rent away! Read More