12/6/24
This is not a place to call home...
I am a current resident of Aventura contee crossing. About 2 years ago while residing out of town, I stopped by and viewed an apartment with a former staff. I specifically asked that I wanted a property that would be flooded with lots of sunlight and I was assured that my future apartment would meet this requirement. I was given a tour of a model property as the property was yet to be vacated. When I moved in, I was surprised by the limited amount of sunlight that my apartment was receiving. I... complained about it but I was left with no option other than to settle for the unit following the enormous amount of money I incurred from moving from out of town…I felt stranded. Interestingly, it seems that this is recurring theme regarding finding a property at Aventura contee crossing. My next door neighbor who moved in a few months ago also complained about same issue that I experienced. She requested for a well lit apartment and she ended up getting a unit with access to barely any sunlight. On a slight tangent…over the past few weeks, the microwave in my apartment has been faulty. I’ve reported the issue to maintenance thrice and a staff in the leasing office reported it once. It’s been over 3 weeks and the microwave is yet to be replaced. One of the staff went into the system to cancel the most recent request without notifying me on the status of the repair. I keep getting told by the leasing office staff that they're not aware of the situation. It is very frustrating that I’m expected to pay my rent on time but the company doesn’t prioritize repairs of microwaves because it is not an emergency. I don’t know if this is a concerted attempt to push tenants out of the option of renewing their rental agreement but this is truly concerning.
Review from Apartments.com