8/17/22
Meehh
This place is a step up from my old apartment in N.E so I tried to humble myself on that , and the fact of his proximity to my family and work and everything else. The apartments is self has endless roaches I had to get rid of pictures hanging on the wall cause they would love to hide behind them used a whole can of raid on the one picture alone where at least 15 roach eggs that were empty had dropped out of. I just caught a mouse on the trap yesterday and now I’m legit catching them on traps... each month !!! The traps set up around my apartment are unappealing and embarrassing. I’m no lie a huge clean freak and I cannot stand to see the traps laid out about but it’s a necessity and not a choice. The bathroom walls peel so easily and have exposed what’s under due to the condensation that builds up after a shower smh. The air conditioners are inconveniently located threw out and super loud, I’m a light sleeper so I legit have to sleep with a pillow over my head and not be hot. The maintenance doesn’t attend to every ticket you put in and my walls are literally leaking with water damage in the living area. You walk into my place you will never see it disheveled or messy, yet dealing with the constant termites is never ending. The pool is open only sometimes now when it calls for a little rain they don’t open it at all. The gym is non existent even though that’s listed as an amenity and the aftercare program I have yet to hear about but is also listed as an amenity. I plan on moving once my lease ends I will pay more money to be somewhere bigger with more utilities included and less infested then to stay here paying for mouses and roaches
Review from Apartments.com
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Property Manager at Queenstown Apartments responded to this review
We appreciate you sharing areas that we can improve. Our team is always working to enhance the experience of our residents, and we welcome your feedback. When you have a moment, we would like to learn more about these experiences concerning... maintenance and pest issues, and we encourage you to contact our Success Team via CustomerSuccessTeam@vmimgmt.com when you have a moment. Thank you in advance for your time and patience as we work to improve your stay.
~Customer Success Team