3/31/25
Verified Renter
We have had maintenance problem after maintenance problem. The maintenance team is good, but they're overworked and underresourced, and we keep getting lied to about when things will be fixed. Also, the EV charger advertised requires a special adapter. It's cheaper and easier to charge elsewhere. The gym, while well-equipped, is often dirty and lacking cleaning materials for the gymgoers to use.
Review from Apartments.com
Property Manager at ReNew Ann Arbor responded to this review
Thank you for sharing your feedback User. We appreciate you taking the time to let us know about your experiences. We understand your frustration with the recent maintenance issues and apologize for any inconvenience this has caused. We strive to... provide a comfortable living experience for all residents and take your concerns seriously. We will continue to work with our maintenance team to ensure timely and effective service. If you'd like to share further details about the EV charger situation, please reach out to us at renewannarbor@trinity-pm.com.