11/20/24
DO NOT LIVE HERE
I moved in here back in July and as of today this is EVERYTHING this awful building and management has made us suffer through.
1. Promised there would be parking spaces only to move in and be told the garage was full, meaning we had to park and walk 5 blocks down the street for two months before there was finally room in the garage.
2. Our main bathroom shower drain was disgustingly clogged with hair from the previous tenant and did not drain properly. Had to hound the staff for 5 weeks before... anyone showed up and took care of it.
3. Faulty fire alarms go off about 2-3 times a week, sometimes in the middle of the night.
4. Hot water heater breaks constantly.
5. Running water not working on several apartment floors is also a weekly occurrence. Staff uses business jargon saying they are “working on it” and solutions still take forever.
The only redeeming qualities this place has is the outdoor sky deck with the pool and the downtown location. Other than that, management is a sorry excuse and can take up to weeks to answer phone calls or emails, maintenance staff is either lazy or stretched too thin, and the building is old and busted.
Review from Apartments.com
Property Manager at Washington Park Apartments responded to this review
Hi, Apartments.com Reviewer – Thank you for sharing your feedback. We’re sorry to hear about the frustrations you’ve experienced at Washington Park Apartments. We’d like the opportunity to address your concerns and invite you to reach out to our... management team directly so we can work toward a resolution. Regarding the fire alarms, we understand how disruptive they can be. Over the past few months, significant work has been completed on the fire panels, and we can confirm the alarms are in proper working condition. Additionally, we’ve made several repairs and upgrades to the community, including improvements to the laundry room and the re-opening of the saunas. While we cannot confirm your specific circumstances without your identity, we’d be happy to review any outstanding concerns or work orders with you directly. Your feedback is valuable as it helps us identify areas for improvement. Please contact our management team at your earliest convenience. Thank you for bringing these matters to our attention—we look forward to improving your experience. Best regards, The Washington Park Apartments Management Team