11/20/24
They will get you get you for everything
We moved out and they are charging use so much money. They will buckle and dime you when you move out. They pool is always colsed and rude staff.
Review from Apartments.com
2 People Found This Helpful
Property Manager at Drakes Pond Apartments responded to this review
Hi Tess, Our team conducts a thorough inspection of each apartment upon move-out and follows a detailed process for repairs and replacements to maintain our standards. We would be happy to share your move-out inspection photos, review the Addendum C... Charges for Refurbishment form, and discuss any associated charges with you. You can also refer to your signed lease for additional details. We understand that you feel the replacement costs are high, but these costs are necessary to ensure the unit is ready for the next move-in. Customer service is our priority, and we are here to address any questions you may have. If you require additional clarification, please feel free to reach out to our office or email us at residentservicesMI@monarchinvestment.com.