The Paxon Apartments

The front office has consistently failed to address ongoing complaints about the inadequately sized parking spot for my vehicle. That i pay for. Additionally, there is a cement beam protruding out from the cement wall, and the vehicle parked to the left is a larger SUV, making it nearly impossible to maneuver into this spot effectively. As a result, i have incurred damage to my car from scraping against the beam, which has diminished its resale value. This spot would be more adequate for a... compact car or appt equipment. Despite my repeated requests for a different parking space and numerous follow-ups, the front office continues to respond with generic, scripted replies from management instead of taking meaningful action. Only interested in getting your money. Read More

I initially had a really good experience with this apartment. Halfway into my 3 month lease I had an unexpected leak. I totally understand it takes time to get them fixed, but what happened with my situation is ridiculous. I had my oven and dishwasher pulled out in the middle of my kitchen for 4 days without a timeline of it being put back. I had holes cut above my cabinets. I had maintenance entering all day throughout the day for a week without knocking before entering. On the 4th day, my... appliances were put back, but I was left without a kitchen ceiling. A hole so large was cut that I did not have a ceiling in my kitchen. I was left with no electricity in my kitchen or living room. My shower had little to no water pressure, nor did it get hot. My apartment was left barely liveable and I was not offered another unit or hotel. When I mentioned I was left without electricity and just spent money on groceries I was now unable to cook, I was told "Your refrigerator and microwave should still work." When I mentioned not having water for a day and a half I was told "There is a community bathroom downstairs to brush your teeth and give your dog water." I asked about compensation for this disaster and was told I am expected to pay my rent on the first or with an 8% late fee by the 6th. This is absolutely ridiculous and the least helpful someone could be. 10/10 do NOT recommend living here. Read More

False sales and promises. Promised one month free on my 3 month lease. 2 days before when they sent lease I asked where the deal was written and James in the leasing office apologized and sent me an addended lease with this deal. That same day she said they could not honor this deal; leading me to have to find a long term stay 2 days before moving to a new city from out of state. Poor business tactics and customer service. By the way, James never got back to me or apologized for her mistake.... Neither did Chris the manager. Read More

I had an excellent experience with my tour and leasing process at the Paxon! Nate greeted us right away and was able to show us multiple units that met our needs and rest of the amenities at this property! I would recommend this apartment to others as it is in a GREAT location and the staff is very accommodating. We were able to tour and secure our apartment the same day and were given an additional parking spot at VELO to help with our needs! Great experience and excited to becoming a resident... soon! Read More

The Paxon seems like it would be a really great place to live and I can't wait to move in. I would definitely recommend this apartment community and as a matter of face I already have.