1/31/25
Verified Renter
Management seemed to go out of its way NOT to respond to tenant concerns. The maintenance office never answered the phone, never returned voicemails. A water leak once went unaddressed for three days before anyone did anything. The office staff never answer the phone or return calls. They’re kind when you’re considering Uptown Lake, but lose any interest in you once you sign the lease. They leave work early, ignore problems, and fail to communicate when large issues in the building are afoot... (including safety and health code issues). I often wonder if Cushman Wakefield uses ULA as a dumping ground for underperforming or incompetent staff.
Review from Apartments.com
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