Helix Apartments

Maintenance Review (Toilet Tank running water) Maintenance was quick to respond and look into the issue.
There might have been a misunderstanding and I may not have been very specific with the issue.
The tank continues to run water after flushing.
I will try again with more details.

As always Helix St.Louis Park Complex Great customer service Thanks to the maintenance team for taking care of an issue with a dishwasher leaking.

Service Really great service gave a detailed report on the issues fixed and gave insight!

Literally the worst place to live in. I moved in & the apartment stunk horribly, it always smelt like weed, and it was trashed all the time. The guy above me moved out and they had to paint the apartment & my apartment REEKED of paint so bad, I was feeling dizzy from it and had to leave for a week. The apartments response was excuses on why the paint fume was so strong & no reimbursement for the fact that my apartment was unlivable for over a week. They then started construction above me and... around me at all hours of the day (some days until 10 pm). My door to my porch wasn’t able to stay shut so their solution was to add something that made it impossible to even open the porch door. There was mold in my apartment and they told me it was my responsibility to deal with. After moving out, they never sent me an itemized list of what was being taken from my deposit & also did not give me $500 of my deposit back until 4 months later. Do not move here. Absolute worst place ever. Read More

This place was horrible. Our apartment flooded/had water issues 4 times in the year we lived here. The staff’s response was always “this is what is expected in a thirty + year old apartment” and “well the pipes are stacked, so if people put bad things down the drain this can happen”. After the third time we asked to be let out of our lease, and they refused. A week before we were moving out our neighbors apartment flooded, and then as we were moving out softball sized water ‘balloon’ started... leaking water from the wall. I have never been happier to move out of an apartment.

Aside from the water damage, management does not inform the residents of any problems. We had someone last September get attacked while getting out of her car and there was no notice ever posted about it. There was also a resident whose apartment was broken into and they had to post fliers about it themselves, which were then taken down by management, again they did not send out any information on it.

In the last month we lived there, the new management gave us a small amount off our rent for all our troubles, but they still would not let us out of our lease and when the last water problem struck when we were in the middle of moving out they said “I don’t even know what to say at this point”. It is a horrible place to live. I feel sorry for whoever ends up in 116 because it was the worst apartment.
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