9/16/21
It’s Okay
It’s okay, but things could be better.
Management is difficult to contact sometimes. We have an online resident portal to directly message management, but I don’t know how often they actually check their messages. You might be better off calling them. (I will say, if you ever have a maintenance issue, maintenance is very very fast to respond and fix the issue).
There’s often pet waste on the ground, and that’s because pet owners don’t clean up after their animals.
Also, some pet owner’s don’t... leash their pets, so if you plan on living here be very cautious of that.
Neighbors can be very loud. I don’t know if the walls are thin, but I have been woken out of my sleep multiple times because my neighbors was yelling.
Laundry room could be improved by adding a quarter machine. There is an app that allows you to pay for your washer and dryer loads on your phone, but it is barely functional. You’re better off going to an actual laundromat.
The water pressure is a little weak; however, other residents may not experience this issue.
I feel like I should mention some good things, so I guess some benefits to living here is that you have access to a pool, tennis court, and fitness center. Management sometimes host gatherings for residents to get to know each other.
Overall, living here is okay but it could be better if some of the issues mentioned above were fixed.
Review from Apartments.com
1 Person Found This Helpful
Property Manager at Greenway Chase responded to this review
Dear Symphony,
Thank you so much for your feedback. We appreciate your choice to live with us and want to do all we can to turn your star score into a “5”. We know we make mistakes occasionally, but we'll do our best to keep Greenway Chase and our... service at the highest level possible. We encourage you to call us at (314) 802-4132 to let us know if there is anything else we can do to make your time living here even better.
