Pinebrook Apartments

Been in these apartments for about 5 months……ceiling fan fell and was hanging from the bedroom ceiling for2 months before someone came to fix it
AC didn’t work, had to buy a window unit and no one still hasn’t come by to fix that
Porch light was out for a month, was only fixed a week before new neighbors moved in
Mailbox lock has been changed twice without any notification from the office
Hot water runs brown all the time
Office always closed
This place is absolute trash for it to be located in... Ridgeland…….DO NOT MOVE HERE AND IF YOURE ALREADY HERE, PLEASE HURRY AND BREAK YOUR LEASE!!!!!!!!

ALSO, CALLING CORPORATE WON’T DO ANYTHING, THEY ARE JUST AS BAD AS THE PEOPLE IN THE OFFICE! Read More

I’ve been here for 7 months and every month the office comes up for a new train to charge me extra for rent. Not to mention on the day I was suppose to move in, which they knew 3 months ahead of time, I got a call saying my apartment failed inspection and I couldn’t move in. Oh and the maintenance is non-existing. I had multiple electrical issues that they ignored and even refused to look at. I had to hire someone to come fix it and the office refused to reimburse me. I’ve also yet to get a key... to my mailbox, I’ve had flooding in my apartment (maintenance once again never showed up and I had to pay to have the carpet professionally cleaned), the walls are covered in uneven spackle that has been painted over, most of the outlets do not work, the wall are paper thin, I could go on for days. Read More

I’m a former tenant of the apartment complex. After moving out in 2019, we had a few issues where The management decided to post “unpaid payments” on our account which was taken to collections and added to my husband and I’s credit. It took 3+ months to get it removed after getting the run around from Pinebrook for 3+ months so they could contact the collection agency about the false allegations. We were told we would get a refund for our security deposit since we did not have a remaining... balance & the apartment wasn’t left with wear & tear. This was back in October of 2021. It is now February 2022, no one is responding to my emails, NONE of the numbers linked to property works, no one is in office when I come in person, and CORPORATE has a number they never answer with a dysfunctional answering machine. We are definitely getting a lawyer now to handle this situation since they don’t seem to respond to regular civilians.
I HIGHLY DO NOT recommend moving over unless you want the run around during & AFTER your stay. Read More

It takes days to weeks to get emergency (a/c, plumbing, sewage, hot water heater etc) maintenance issues fixed. After being patient and understanding, you basically have to get nasty to get something critical fixed. No one even returns calls when you call the after hours maintenance number. It’s pointless to call in a emergency maintenance request on Saturday & Sunday

I’m currently in the process of relocating and I call the office Milton answer he was very polite and pleasant. Once I arrive to the office to go over prices and tour the apartment Milton made this a easy decision for. Very knowledgeable about this complex and the apartment renovations was amazing