The Reserve at Cary Park Apartments

First of all, if you chose this place for the school score, you are wrong. Because even if the base school of this address has a high score, since the school's quota is full, they enroll you in the school with a lower score and 10 miles and 20 minutes away (with your own vehicle). If you drop off and pick up your child, this period is 20 minutes. If she uses the school bus, our daughter comes home from school between 5.00 pm and 5.30 pm, which ends at 3.45 pm.

Unfortunately, there is no... children's playground on site for children. The nearest children's playground is 18 minutes away on foot.

Site management is quite flexible in fulfilling its own responsibilities,
The security system they offer you at first does not work before you move in, but they say that this system is too old and expensive to have it installed.
The common areas of the apartment are not cleaned and there is dust and cobwebs everywhere.

Even when it comes to a kitchen sink blockage, which is an emergency, they come back days later.

On the site, you only have to buy internet from one operator at a very high price, this is more flexible on other sites. My friends can use the internet they want for a third of the price of my bill.

Months later, we started to smell marijuana at home and in the parking area. This is a big problem for our little child and my wife, who has asthma, and when we knew about this situation, they could not find a solution. When we wanted to leave because of this situation, they told us that we had to pay the entire rent for 1 year. They state that no matter how long your remaining contract period is, whether it is 2 months or 10, you must pay the entire rent for the remaining months, as well as the management fees for which you cannot receive service even when you are fully settled, and even the very high priced internet you use, after you leave home. All they say is you signed a contract.

This apartment management, which is flexible when it comes to its own responsibilities, will say that we have a contract when it comes to you and will collect the rent, dues and bills for the whole year if you leave early. So even if they don't say it openly, the message they give secretly is that we have written it in such a way that everything depends only on you. Read More

I lived in this property from Oct 2018-March 2023. I was good with my stay until the management changed. They stopped the great incentives, the rent drastically went up, and they implemented new rules. A month after I leave, I receive a call about a remaining balance I owe. I left my apartment in great condition and not only was my deposit taken from me but I am left to pay a remaining balance for “a scuff on the wall and the condition of the laundry room”. The laundry room was in the same... condition I received it. The only difference is the paint wore off on the walls so the coloration was obvious. In other words, they found a way to rip me off. I had no issues the entire time of my stay and was always on time for my payments. Everything is great until you leave. Read More

I have Selected few places in Cary and The Reserve was our first choice. The staff are very helpful and supporting. Our family really liked the facilities and the location. The move in process was very smooth. So far we are having great time here at The Reserve.

I enjoyed living at the apartment complex. Though after living in my own home for over thirty years there were a ton of things to get used to.

Unfortunately, all good will is gone. In fact, when I moved in I really wondered if I had made the correct choice, but because of Andy and Megan things finally got corrected. I lived there for 12 months. Though I was constantly surprised by certain things, like being charged $45 for trash, paying for water, and even having to pay an HOA fee. Things... that I never had to do when I had apartments in my youth. Those were unpleasant surprises. However, the biggest surprise came after I moved out. After being told by Megan (was supposed to be a manager and apparently isn't there any longer) that they were completely remodeling the apartment after I moved out and not to worry about hard cleaning (helpful due to my cancer) the apartment because of said remodeling I got charged $150 for mopping the floor, and $50 for blinds that were never even touched by me... yet I was told they were broken. They found ever way in the world to cheat me out of money. Money I can't afford to lose, due to all my Chemotherapy and Radiation Therapy bills. I live on a fixed budget, given I'm retired. What brothers me the most is the number of times I asked about my responsibilities at move out. Every time I was told not to worry about things, because they were doing a complete remodel job. Then, next thing I know I'm being charged for things that either I was told not to worry about or things that where there when I moved in. Shame that someone has to destroy the good will that had been built up over my year residency. Even after being asked to do a review and giving a good one, I get treated like this. It's amazing and I suggest that you take time to ensure that you understand everything before agreeing to the lease.

The apartment certainly has it's positives. It's close to 540, 40, RDU, Harris Teeter and CVS. There's a great deal of hidden things that you need to take the time to really understand before moving forward with a lease. If you do move in, as I mentioned previously, make sure you understand the lease and take photos of everything.

I wish you all the best and much success in your search. Read More

Miss information/lies from the beginning. Charges that we were unaware of showing up on our bill and inconsistent billing. Children leaving bikes and toys around the Property. Decent amount of places to walk to close by