9/6/24
Just okay
Apartments are old and the problems you run into reflect that. The floor seems to have an unevenness to it on the floor level apartment (assuming it's from roots pushing their way up). Lighting is also an issue as there are only three lights in the whole one bedroom apartment (bathroom, "dining room" and kitchen). There have been multiple drain issues with both the toilet and the tub where roots have penetrated the pipes (floor level apartment). Property is relatively nice, but being forced to... pay for a regular trash fee, on top of a "VIP" trash service with no option to opt out is ridiculous as there are multiple dumpsters relatively close to all buildings, so most people don't even use the VIP service that I've seen. Parking is ample, but the new reserved parking policy is absurd, as it just lets tenants pick what spot they want so who knows what will happen when those tenants leave and just seems to cause chaos. Definitely won't be renewing again.
Review from Apartments.com
1 Person Found This Helpful
Property Manager at Arbor Ridge responded to this review
Hi there, thank you for reaching out and taking the time to provide this feedback. Your residency with us has been greatly valued, so please know that your feedback is important to our team. We invite you to contact our Customer Cares Line at (877)... 385-1878 or CustomerService@druckerandfalk.com to discuss the details of the concerns you shared. We'd be happy to work with you to get your stay back on track, thank you.