Arbor Ridge Apartamentos

Apartments are old and the problems you run into reflect that. The floor seems to have an unevenness to it on the floor level apartment (assuming it's from roots pushing their way up). Lighting is also an issue as there are only three lights in the whole one bedroom apartment (bathroom, "dining room" and kitchen). There have been multiple drain issues with both the toilet and the tub where roots have penetrated the pipes (floor level apartment). Property is relatively nice, but being forced to... pay for a regular trash fee, on top of a "VIP" trash service with no option to opt out is ridiculous as there are multiple dumpsters relatively close to all buildings, so most people don't even use the VIP service that I've seen. Parking is ample, but the new reserved parking policy is absurd, as it just lets tenants pick what spot they want so who knows what will happen when those tenants leave and just seems to cause chaos. Definitely won't be renewing again. Lee mas

My apartment at Arbor Ridge was the worst unit I have ever lived in. Management is extremely unresponsive; the majority of contacts I made to the apartment by phone, email, and text went completely ignored.

The quality of the units is extremely poor. Multiple maintenance issues were present at the time of move-in to my apartment, including an issue with the unit's only smoke detector. When repairs are performed, they are often low quality fixes that just lead to more repairs in the near term. I... had the impression there was very little quality to control to ensure units are actually move-in ready for residents.

Maintenance can be slow to address issues. Arbor Ridge has an "emergency maintenance" policy on paper, but in my experience, they have refused to perform these repairs even when the stated criteria have been met. When my AC went out during the summer, it took 4 days for someone to even come look at it. My apartment was just under 90 degrees for several days after I had first requested maintenance.

Additionally, the community is very unpleasant. Neighbors with speakers playing loud music for hours on end, car stereos blasting music on and off all throughout the night, pet waste everywhere (including in the parking lot, by people's front doors, and in the mailbox area). There is little to no enforcement of the community guidelines on the part of the office and in my experience, residents’ concerns go unaddressed.

Overall, living at Arbor Ridge is extremely unpleasant. I regret leasing an apartment at Arbor Ridge, and I strongly recommend anyone considering this property to look elsewhere. Lee mas

Worst apartment I’ve ever lived in. All the pipes are old which causes horrible smells coming from your bathroom toilets, sinks and utility closet. Maintenance and the staff are no help. Neither is the property management. Dog poop everywhere and none of the amenities including the gym, pool and dog aren’t available to use and haven’t been in about 8 months. Do yourself a favor a skip this apartment

I was a resident of Arbor Ridge from April 18th until June 3rd.

My first night there, I was had to deal with noisy upstairs neighbors and their dogs barking until 4 in the morning. I complained about the issue pretty to the onsite property manager Melissa. I even asked if I could transfer units. I was told no and was told to call the cops the next time the dogs started barking. Once I called them, they told me they can't do anything about the dogs and that the managers need to handle it. After... that, they found another place for me to stay. Not only was I greeted by a gnat infested room, there was also leaks in the bathroom ceiling, water damaged cabinets and BLACK MOLD growing in the bathroom. I brought this to their attention and it took the management another day to fix the leak but never addressed the growing mold in the apartment even as I was moving out.

The apartments are not great, and barely come with the necessities to live comfortably. The community is also messy and rude. I would not recommend ANYONE live here. Lee mas

I lived here for 4ish years. I used to really love it here before new management took over. The people in the office who have been there forever are fantastic. They’re all rather kind and helpful with questions or complaints.
Onto my grievances.
If you don’t use your bank acc info to pay rent they try to charge you a 35 dollar convenience fee. There are no longer people who walk around and pick up garbage. They’re slow to respond to maintenance calls now. Dog poop is all over the place from bad... neighbors. The person who complained about neighbors is right & in my opinion it’s only gotten worse. Rent has skyrocketed with the new owners. They seem greedy and like they don’t care about us. I really miss the old owners…
It’s not a HORRIBLE place to live it is just going downhill after new management took over.
Lee mas