Bexley Commons at Rosedale Apartments

My time at Bexley Rosedale was brief, and unfortunately, it was a highly disappointing experience. I feel it’s important to highlight some key issues for prospective residents to consider:
1. 15-Day Grace Period: There is a 15-day grace period to address issues with your apartment, but this policy is not clearly communicated. Residents must dig through documentation to find this information. I urge future tenants to take full advantage of this timeframe to document any problems.
2. Mold Issue:... On my second day of cleaning the apartment, I discovered mold in the unit, which had clearly not been properly cleaned before my move-in. When I reached out to management and code enforcement for help, my concerns were dismissed. Despite presenting mold reports, the response was dismissive, and I was advised not to trust the evidence of my own findings.
3. Maintenance Concerns: The maintenance staff behaved unprofessionally, entering the unit without proper notice and failing to communicate their visits. This created a sense of discomfort and insecurity. I strongly advise future residents to install security cameras inside their units for peace of mind.
4. Violation of Standards: After hiring a third-party contractor to assess my unit, numerous violations were identified, demonstrating the poor condition of the property. It’s disappointing that I had to go to such lengths to have these issues acknowledged.
5. Poor Management: The management team, including the regional manager, was unhelpful and dismissive of my concerns. They failed to adhere to their own policies and seemed more focused on minimizing costs than addressing resident issues.

I would not recommend Bexley Rosedale to anyone. This experience was frustrating, unprofessional, and ultimately unacceptable. Prospective residents should be cautious and ensure they thoroughly document any issues upon move-in. Read More

2 years, over 7 neighbors, vehicles and garage break-ins, insane rent increases, and covered a $400 rent increase and saying it was a communication error (and no, they did nothing about it other than take the extra rent). Would not recommend to anyone.

When it comes to an apartment I knew I wanted to have a place that I could count on the leasing office personnel and support staff to take care of all my needs as I travel quite often for business. The team in the leasing office provides impeccable service and the maintenance staff gives top shelf support. The two bed room apartment that I lease is all modern appliances, and it is within walking distance to business office, community center and all the amenities that I need for my personal... life. When I moved from Florida in February, I was not sure what I was getting, but believe me, you will be thrilled when you lease from Bexley Commons. Richard Read More

Bexley Commons at Rosedale is the best apartment I have every lived in. The ladies at the office are always so amazing and friendly to work with. We moved in March with a 14 months lease and we already know we will be signing another one. We LOVE our actual apartment, the crown molding and 9' ceilings make a wonderful place to live, not to mention the patio (our favorite place to be)!!

I would definitely recommend this place to anyone!!