1/6/22
You Deserve Better!
The community has gone extremely downhill. The property only cares about the upkeep of the buildings near the front of the property. They do nothing in regards to loud neighbors, there is ABSOLUTELY no parking and the parking lot is not well lit. So if you are a single female coming home late at night this would not be a ideal property for you. They allow non residents to come off the street and work out in the gym without knowing a resident. And when you report this to the office staff they... will just say “yeah we know” and will do nothing about it. This is another instance where this complex does not care about the safety of residents. Also good luck on getting your security deposit back. It is like pulling teeth to get them to give it back. They will just give you the runaround and it will take at least three months if your lucky. The majority of the office staff is also horrible and lack professionalism and can never answer simple questions. They’d rather lie and tell you anything so that they won’t have to do their job. The maintenance staff is the only plus to this complex. They are great and very fast to come out and fix things. For the rent they are charging you can get in a newer complex with better amenities for the same price.
Review from Apartments.com
5 People Found This Helpful
Property Manager at Crowne at James Landing responded to this review
Hi-Thank you for taking the time to share your feedback. Our team works hard to provide customers with the best support possible and we apologize that this wasn’t your experience.
Sincerely,
Crowne Professional Management