5/12/22
Horrible Experience
Their online application system is a mess and forces you to fill out irrelevant information in order to submit it. Had to contact them after the application was submitted in order to add an applicant and they informed me that the “new application fee” was suddenly more than the one I paid hours before. It took them two weeks to process the application before they denied it (of course, after already accepting the deposit) and they wouldn’t provide any reason for denial. I make enough income, I... have a good credit score, my rental history is clear, and I’ve never had any issues renting from a number of places across the country.
The only response I’ve gotten about the reason my application was denied is that it’s an “uncommon situation” which tells me NOTHING. If it’s such a weird situation, why can’t I be informed of the reason so I can fix it for future situations? Seems like an excuse.
I’d be careful when applying here, as they are not responsive and change their fees around as they see fit. I’m happy to find a place that doesn’t engage in shady and unclear practices, so I’m considering this loss a dodged bullet.
Review from Apartments.com
Property Manager at Crowne Park responded to this review
Thank you for taking the time to give us a review. We sincerely apologize about the issues you experienced and we wish you all the best in the future.
Sincerely,
Crowne Professional Management