Atria at Crabtree Valley Apartments

If I could start with anything good about this place, it would be the layout of the units and the responsiveness of the maintenance gentlemen for small repairs.

I'm done.

Because everything else about this complex was horrendous during my lease term. I could begin by telling you that during the winter months (i.e., December) my HVAC went out and while I went through the process of a multitude of requests to fix, I was met with its 'just something that they do when Winter comes around'. Alas,... I was forced to deal with the apartment at sub-60-degree temperatures. Or I could start with between that and around May, I continuously placed double digit requests and inquiries that the unit was still broken but this time, the sub-60-degree temperatures inside were now 82+ degrees minimum due to the warmer weather. After respectfully demanding some attention that this thing is not working, they agreed to finally send out a 3rd party specialist who shockingly, was able to make the determination in about 15 minutes that this unit had been dead for a long time. Glad i listened to the suggestion from the office of 'have I tried opening a window?'.

During this time, the water heater went out for 2+ weeks so if you like a cold plunge or ice bath, maybe this is the place for you.

I'll co-sign with all other reviews below (bugs galore, pool never open, etc.)

Management will likely respond to this review encouraging me to reach out to understand my problems but as you'll see above and with other comments, that email address is a blackhole and communication is non-existent, so I'll spare them the e-mail they don't have to pretend to read.

Don't do it.
Read More

You might be tempted by the “affordable” price this close to downtown Raleigh but you’ll regret moving here. Management is unresponsive. I’ve had maintenance issues in my apt going on 7 months that have yet to be addressed and I continue to get the run around.
The pool was hardly open last year due to constant vandalism and this year as of July 10th it still isn’t open with no updates on why the repairs needed at the beginning summer have taken so long. Just empty promises of “hopefully next... week we will have better news”.
Was told preventative maintenance was being done on my apartment last month which included checking smoke detectors and changing air filters. After the service date passed I curiously opened the door to look at my clean new air filter and it had not been changed. In fact it looked years old. I was so disgusted I needed up buying my own replace my since I didn’t have the energy to try and get the complex to handle it.
Bugs bugs and more bugs. Even if you are the cleanest person expect to see roaches in your apartment at least once a week. Don’t forget to watch out for the rats running around the property and the piles of trash that are constantly at the dumpster.
While your at it make sure to look where you walk cause you are bound to step in dog poop just about every five feet of you are walking on the “grass” or should I say dirt that surround the building.
Landscaping is a joke and they just blow leaves to the curb leaving them there to blow right back into the pathways on their own.
If it rains and you are on the ground floor expect your patio to be underwater and possibly your sun room.
Don’t waste your time looking at an apartment here and definitely don’t move here unless all the above sounds like a great place to live. Read More

I have been living in site for a number of years. Waterton is the 3rd owner since I moved in 2015. Within the last 6 months the residents are enduring rat infestation. There is poor response from management office to secure a vendor to address this at the building level. My apartment also has has black mold growth in utility room. There is mandatory valet trash but trash left outside by maintenance workers does not get picked up. There is onsite dumpster and recycle bin that can be used by... maintenance vendor contractor but they fail to use Read More

The location is okay, you are near alot of stores and highways but overall I don’t see what I am paying for. The only amenities are the pool and dog park. They take forever for maintenance to come to your apartment, and also be prepared to play phone tag if you ever need anything from the leasing office.

Overall Atria isn’t a bad place to live .However I do think that it is time to renovate all the unit because I’ve noticed mold underneath cabinets and closets which isn’t healthy .Kitchen appliances need to be updated.At least repaint cabinets and walls to make attendants feel like there are some type of upgrades to our units .Other than that not a bad place to live just old and ran down