22/8/23
Save yourself the headache
If I could start with anything good about this place, it would be the layout of the units and the responsiveness of the maintenance gentlemen for small repairs.
I'm done.
Because everything else about this complex was horrendous during my lease term. I could begin by telling you that during the winter months (i.e., December) my HVAC went out and while I went through the process of a multitude of requests to fix, I was met with its 'just something that they do when Winter comes around'. Alas,... I was forced to deal with the apartment at sub-60-degree temperatures. Or I could start with between that and around May, I continuously placed double digit requests and inquiries that the unit was still broken but this time, the sub-60-degree temperatures inside were now 82+ degrees minimum due to the warmer weather. After respectfully demanding some attention that this thing is not working, they agreed to finally send out a 3rd party specialist who shockingly, was able to make the determination in about 15 minutes that this unit had been dead for a long time. Glad i listened to the suggestion from the office of 'have I tried opening a window?'.
During this time, the water heater went out for 2+ weeks so if you like a cold plunge or ice bath, maybe this is the place for you.
I'll co-sign with all other reviews below (bugs galore, pool never open, etc.)
Management will likely respond to this review encouraging me to reach out to understand my problems but as you'll see above and with other comments, that email address is a blackhole and communication is non-existent, so I'll spare them the e-mail they don't have to pretend to read.
Don't do it.
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Administrador de la propiedad en Atria at Crabtree Valley respondió a esta revisión
Hi, thank you for taking the time to give us a review. We sincerely apologize for the issues you experienced. Please reach out to atriaatcrabtree@waterton.com so we can make this right. Your satisfaction is our priority.
Sincerely,
The Atria at... Crabtree Valley Management Team