12/31/24
Almost a Decade and They Failed
Not only is it unsafe with people drinking and smoking weed in the parking lots, but I lived here for almost 10 years, and had mold, roof leaks, drunk workers, constant heating/cooling issues, a head of maintenance that is now a felon for messing with little kids, and then, 5th new management company backed out of an already signed covid agreement with the government because they didn't sign it - kicked out little kids into the street after almost 10 years. Caught in multiple lies by ourselves... and the gov't worker in writing and recordings. Sound through bedroom wall from neighbors hit over 90 dcbls every night. Enough to give headaches to children and leaving them in tears. Nasty place, their pest control does nothing and we were overrun with bugs and mice. I did my own pest control after, so I was able to not have the same bug problems as my neighbors. Truly a nightmare to deal with with the worst electrical I've ever seen. 1/2 our outlets didn't work and sparked/caught fire. Had to keep tape over the outlets. Couldn't use the sink disposal unless I kept the fusebox flipped for the dishwasher which made the dishwasher unusable for 2 years. Maintenance would always get the dishwasher to start running again, and then leave.....leaving it to flip the breaker again and hear the electricity sizzling and popping through the walls. Truly scary. Rent raised yearly. Health has improved vastly since we left.
Review from Apartments.com
Property Manager at Grand Arbor Reserve Apartment Homes responded to this review
We are truly disappointed to hear that your time with us has fallen short of the five-star standard that we always strive for. We assure you that our team takes these claims very seriously and we are always open to discussing your concerns in greater... detail. While it is disappointing to hear you did not enjoy a more positive experience during your time here, we appreciate you taking the time to leave us feedback. Please feel free to reach out to our office with any outstanding concerns.