Grand Arbor Reserve Apartment Homes

Not only is it unsafe with people drinking and smoking weed in the parking lots, but I lived here for almost 10 years, and had mold, roof leaks, drunk workers, constant heating/cooling issues, a head of maintenance that is now a felon for messing with little kids, and then, 5th new management company backed out of an already signed covid agreement with the government because they didn't sign it - kicked out little kids into the street after almost 10 years. Caught in multiple lies by ourselves... and the gov't worker in writing and recordings. Sound through bedroom wall from neighbors hit over 90 dcbls every night. Enough to give headaches to children and leaving them in tears. Nasty place, their pest control does nothing and we were overrun with bugs and mice. I did my own pest control after, so I was able to not have the same bug problems as my neighbors. Truly a nightmare to deal with with the worst electrical I've ever seen. 1/2 our outlets didn't work and sparked/caught fire. Had to keep tape over the outlets. Couldn't use the sink disposal unless I kept the fusebox flipped for the dishwasher which made the dishwasher unusable for 2 years. Maintenance would always get the dishwasher to start running again, and then leave.....leaving it to flip the breaker again and hear the electricity sizzling and popping through the walls. Truly scary. Rent raised yearly. Health has improved vastly since we left. Lee mas

Still no hot water My complaint # 8622193 and I complaint about unavailability of hot water. Portal shows resolved but still there is no hot water. Have to wait 15 to 20 mins after opening tap to get hot water.

Great maintenance! Thomas helped me out so much! They did a great job fixing my HVAC issue. Was very kind and very communicative. I am grateful they are looking out for me!

Amazing Tour The host was very friendly, welcoming and knowledgeable. He answered all my questions and made me feel at home. I also really liked the apartments and the complex.

I relocated from out of state to Grand Arbor and I was relieved to see that the community was just as nice as depicted online. The property manager is so friendly and actually cares about the tenants here. Maintenance is helpful if needed. Thank you Grand Arbor for making my transition to North Carolina less strenuous.