Infinity Six Forks Apartments

I’ve lived at Infinity Six Forks for three years, and since the building was acquired by new management in 2023, my experience has been nothing but frustration and chaos. My AC has been malfunctioning for over two months, and despite filing multiple service requests, management has failed to fix it. My apartment has been unbearably hot all summer, my energy bills have skyrocketed, and I’ve had to stay with friends because it’s unlivable. Management has been completely unresponsive, providing no... timeline or explanation for the delays. For a complex that advertises itself as luxury, they fail to meet even the most basic living standards. I would not recommend living here. Read More

Infinity Six Forks is fantastic, and Sara and her team make it even better! They're always friendly, helpful, and go the extra mile to ensure residents are happy. Living here feels like being part of a caring community. Highly recommend!

The new owners have made a lot of improvements in a short amount of time. They've cleaned the place up. They brought back our resident events, renovated apartments, gotten new furniture, added pickleball courts and a golf simulator. The staff is professional, hard working and friendly. Plus, it's in a great location. They've turned the building from a place that I live - to a home!

The building has been on a steep decline, since Waterton took over. It's a filthy building, lined in rat traps. The pool and sun deck lights have been burned out for months. The stairwells and glass walkways are lined in cobwebs and bugs. The hallways have stained carpets, peeling paint, burned out lights and smells of smoke. It's supposed to be a non-smoking "luxury" building, it definitely is NOT! Residents don't clean up after their dogs and trash is thrown everywhere. There's a fee to... use the community room and no resident events. You will notice that the 5 Star reviews were before Waterton took over. Waterton just wants your money, a good review and then they want you to get out. The pool opened MUCH later than other apartment buildings and was constantly dirty. At first look, it appears clean and new. The office area, gym and community room were renovated. The rest of the building is dirty and run down. Waterton is a large property management company. They destroyed this building. They don't care about the building or it's residents! It's a greedy, poorly run corporation. Read More

Poor maintenance and quality.

Since moving in there’s been month long spans where the fobs to enter the building didn’t work, the water pressure in the apartment was so low I couldn’t wash clothes or take adequate showers, the apartment upstairs had a leak which eventually leaked into my apartment and it it’s still ongoing. They removed a 2*4 square in the ceiling and just left it there. It’s been 2 weeks now exposing mold, mildew and insulation.

The maintenance team is inexperienced. They... didn’t let us know they’d be sawing into the ceiling and didn’t bother to cover anything in the area of work leaving dust, debris, mold and dust all over the entire room. Read More