12/16/24
TERRIBLE MANAGEMENT
I lived here for almost 3 years. There was a constant issue of garbage and dog poop all over the property and if you told management they did nothing about it. Some times you would even find poop in the hallways from peoples dogs. The fire alarm goes off multiple times a day all hours of the day. To top it off there are NO cameras in the parking lots, only in the entrances. College kids vandalize your cars and the management could care less. They do not screen pets so there are aggressive dogs... living here. Again all brought to management, and nothing was resolved. They throttle the hot water in the summer months to save money and lie to you about it. We were promised a pool and a dog wash when moving in and that college kids were only there one more semester (2 years ago) and they are still there. Overall would not recommend.
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Property Manager at Enclave at Brockport responded to this review
Thank you for sharing your feedback. We take all of your concerns seriously, including the issues with cleanliness, pet management, safety, and the amenities. We strive to maintain a safe and comfortable living environment for all residents, and we... are disappointed to hear that your experience did not meet expectations. We value our residents' input and are committed to making improvements. Please reach out to the management team directly if you'd like to discuss any of these matters further.