11/18/22
Loud Construction noise, Poor tenant experience, living situation, and overall quality.
Lefrak is the worst possible apartment you can rent. The tenants are mostly there because they have nowhere else to go.
Their Maintnance office is never open *during* business hours. They are unreachable by phone calls, and they take lunch break from 11AM-2 PM
They also leave the premises before 4PM (the stated time).
Their leasing office/management offices are also very non-accommodating.
They will try to abuse your rights as tenants and bank on the fact that you’re not familiar with all... the nitty gritty NYC laws to take away your rights from you.
The management office lied, and in one case told us that lease resignation is at landlord’s discretion, where it’s the tenants right by law.
The management also advised another tenant on evacuating, only to use that as a tool against him in a court case. That case fell through.
When I was helping the other tenant in his case, their lawyer tried bullying us out of the case and subject us into paying thousands of dollars wrongfully charged.
They are never responsive via email, they will respond weeks later after multiple reminders and follow up emails, *on time sensitive matters*
They will never look out for the tenants, instead will use them only as source of unfair profiting.
Because they are so large, you may not be able to watch out for yourself as much.
Their apartments are infested with roaches, mice and water leaks are a constant affair.
Their hallways are dark, smelly and full of disgusting stains
The lobby is equally dirty and not well maintained
It’s hard to get in to the apartment, even if you’re a tenant of many years if you forgot your key fob with you. They have no way to check your information and open the door for you.
And NOISE is the worst, of the 6 years I lived there 3 of them was unbearable with Jackhammering and construction noise right on the building, you could not sleep with that noise, and no compensation was made for it, instead added charge was imposed to your rent for building reformation.
If you haven’t experienced the worst of New York City, you definitely will with Lefrak City.
Review from Apartments.com
9 People Found This Helpful