8/2/22
Beware of Utility Charges and Your Security
Moving to the Murray Hill Marquis was very exciting, little did I know what was going to happen. Once I moved I didn't get an electric bill for 2 months. I reached out to the super on premise. He gave me two names to contact and he also wrote any email and cc'd me asking to contact me. After not hearing from anyone, I called and left massages and wrote emails but NO ONE got back to me. I contacted the super again who again reached out to them but again we were both ignored. . I understand by... what you told her that my security is going to be held and until any electric charges owed are paid?? I tried to contact them again by email and calls to both Vasell and DiGivoanni but to NO AVAIL. I also had various conversations with the super regarding the lack of response from to my calls from this Unitilities company named AMPS hired as a collector for the building. After being ignored, we got a bill AFTER ALMOST 1 year later for over 100, back date. Letting us know that they were sorry but now they were going to start BACK BILLING ME UNITL I HAD PAID in full my account. I requested to know the start meter reading and asked how in the world could the usage be so high when the apt was empty ALL DAY. But they did not have an answer. Did could not even show my prove of what the meter read when I moved in. Where are they getting these usage number? This is outgerous that now the building wants to hold my security when to my knowledge it is suppose to by used for the purpose of any damages to the apt. We left that apt in mint condition and took pictures and have a witness. This is not right. I am going to reach out to the Public Unitilities Commissioner. Since all my efforts were ignored.
Review from Apartments.com
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