Leasing Office: 13 Oakbriar Ct, Penfield, NY 14526
| Monthly Rent | Bedrooms | Bathrooms | |||
|---|---|---|---|---|---|
| $1,076 | Studio - 3 Beds | Studio - 3 | 1 - 2 Baths | 1 - 2 | 342 - 1,848 sq. ft. |
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Property Information
The fees below are based on community-supplied data and may exclude additional fees and utilities.
| Saint John Fisher College | Drive: 11 min (4.5 mi) |
| Nazareth College | Drive: 14 min (5.1 mi) |
| Univ. of Rochester, Eastman | Drive: 17 min (9.7 mi) |
| Monroe C.C., Brighton Campus | Drive: 23 min (10.9 mi) |
Shoppers will appreciate Willow Pond Apartments & Townhouses proximity to Wegmans Plaza-Penfield, Parkside Commons Plaza, and Penfield Landing. Wegmans Plaza-Penfield is 0.9 miles away, and Parkside Commons Plaza is within a 17 minute walk.
Living in Outer Brighton/Fairport provides easy access to Frederick Douglass/Greater Rochester International, located just 24 minutes from Willow Pond Apartments & Townhouses.
Pool Now Open!! Willow Pond Apartments elevates the standard for a residential community to a new higher level, Beautifully landscaped open spaces surround the pleasing mix of contemporary and traditional styling in both townhouses and apartments.... Recreational amenities are in places. Dramatic interior designs allow for personalized expression in decorating. What a wonderful place to live!
Pool Now Open!! Willow Pond Apartments elevates the standard for a residential community to a new higher level, Beautifully landscaped open spaces surround the pleasing mix of contemporary and traditional styling in both townhouses and apartments. Recreational amenities are in places. Dramatic interior designs allow for personalized expression in decorating. What a wonderful place to live!
Willow Pond Apartments & Townhouses is an apartment community
For Willow Pond Apartments & Townhouses
3.7
8 Ratings & Reviews
7/14/22
I'm loving living in this place, everything is very clean, good neighbors and the Manager is an excellent person, solves any problem accurately and is very lovely, here nobody smokes cigarettes or marijuana inside the building, there is no noise, my experience here has been great . ????
Review from Apartments.com
2 People Found This Helpful
3/2/21
I’ve lived here 3 years now. On a positive note I have nothing but nice things to say about my current neighbors, but nothing else positive to say about this place. Thefts from cars and stolen packages are an ongoing problem here. Had a needle stick incident that has put me deep into debt and nearly resulted in giving me Hepatitis and unfortunately residents keep finding them around more and more often. When maintenance is done residents are seldom given more than 24 hours notice and if it’s... maintenance on something like rubbish disposal, laundry, or a parking lot residents are expected to make arrangements of their own for these services. I’d advise anyone thinking of moving here to at the very least talk to some current residents before doing so.
Review from Apartments.com
8 People Found This Helpful
7/11/17
When we first moved in window frames were freshly painted, however after the first winter all window frames were covered with BLACK MOLD. After numerous complaints to Willow Pond management and threats with lawsuits, they finally decided to change original windows that were over 40 years old. Due to poor ventilation in the bathroom (weak exhaust fan) hot water steam makes BLACK MOLD thrive, thus it requires annual repainting. Most likely black mold is airborne and circulated through cheap and... porous HVAC filters. CAUTION! Insurance companies offer liability mold coverage for tenant and homeowner policy, which means MOLD, could be DETRIMENTAL to your HEALTH.
The management has OVERCHARGED us twice two months in the row for rent, blaming it on internal computer glitch. Whatever justification there might be for such high rent, it is still not worth it. These claims above are not vindictive statements but TRUE and HONEST FACTS. I have taken pictures in support of these claims.
Review from Apartments.com
25 People Found This Helpful
Property Manager at Willow Pond Apartments & Townhouses responded to this review
The windows in this unit needed to updated, that part is true and they were ordered and installed within 3 weeks of initially having this brought to our attention. There was a build up of condensation that contributed to the issue and if the windows... were properly taken care of, the issue would not have escalated as much as it did. We took care of it immediately and the mold test that was conducted came back ..NEGATIVE for black mold. We are currently updating all our older window units :)
7/5/17
Never did take the apt there but got majorly ripped off while processing a application. They told me I would get my 250 dollars back as I wrote them a check for 275. 25 was the application fee(which I understood I wouldn't get back), 250 was a hold fee. I was told at the time of writing the check I would get the 250 back had I givin them sufficient notice time which I did. When I called them to tell them I bought a house they told me I couldn't have my 250 dollars back as my application had... finished processing. What the heck is that all about? 250 dollars I gave them to never even live there? Is this how sad our society has become to rip off people like this? I would probably take them to court but I think this negative feedback will at least open there eyes and yours that there is a problem here. I have since bought a house and I am glad I did and never have to rent again.
Review from Apartments.com
33 People Found This Helpful
Property Manager at Willow Pond Apartments & Townhouses responded to this review
Applicant agrees to:
• Pay a $25.00 Non-Refundable Application Fee. (Upon Move in Application Fee will be applied to rental account)
• $250.00 Holding Fee is payable at time of submitting application. If the application is deemed accepted by the... landlord (in its sole discretion) the Holding fee will be applied to the rental account. If the applicant withdraws the application after the three (3) day grace period, the Holding Fee is forfeited and will be applied as damages for holding and preparing the Premise.
• Execute a Lease, prior to entering into possession of said Premises.
So sorry but you were not within the grace period.
6/6/17
They do NOT have a online payment system, can't accept payment by cards. No rent paying services like cozy or rentigo. The payment options allow are enough for a one star. So rude
Review from Apartments.com
19 People Found This Helpful
Property Manager at Willow Pond Apartments & Townhouses responded to this review
We are looking into an on line payment system..COMING SOON.
We have always offered auto pay and we are more than happy so set that up for our residents :)
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