VWA The Villages at Waggoner Park Apartment

From the very beginning I have been treated extremely well!
The office staff is very responsive and friendly. Maintenance is awesome and they respond the same day I put an order in and, one time two guys showed up just to make sure the work was completed. How is that for excellent service!!
I have seen the negative reviews but do not let that detour you.
and there are no hidden fees. They are very upfront about everything. If you choose to live here, you will love it too!!

I’ve lived here for 4 years. Over the last 2 it’s gotten so terrible. No communication and hidden fees over everything. A random $65 fee every other month for something new “lease renewal fee, insurance lapse fee” etc etc) lots of empty apartments but price keeps increasing. Finally moving because I’m tired of them not communicating without saying I owe some new fee without notice. Beware.

This is a quiet neighborhood with good groundskeeping and nice units. The office staff was very helpful and accommodating in getting us transferred to a new unit when we needed more space. Plus, almost everything you need is very close by.

This is the worst place I have ever lived. The office staff is terrible and NEVER does their job, the turn around for the staff is so fast, they have no idea what they are doing. All they want is your money. The apartments walls are paper thin, the people behind me smoke and my bathroom always smells like it. We DON'T smoke. The appliance's are old and dirty, they break and don't get fixed properly. The office staff never follow through with getting your concerns taken care of, they avoid it... then make up excuses and NEVER get anything done. The office is lazy and rude. The amenities you pay for are never available. You and your family deserve better! Take your money and RUN. Read More

Office Staff - They need to be replaced. They will go out of their way NOT to help you. Immediately speak over you rather than listen to your request. Will straight up call you a liar. They need training in customer service. If it sounds like work they try to steer clear.

Maintenance- In two year I’ve but in two request. I have had to figure the issue out myself. “We don’t have replacement parts for that.”

The Property- My car has been broken into. Cars parked for months never moving. Parking... can be tricky if you want to park close to your apartment. They don’t replace anything, and may charge you for EVERYTHING upon move out. (Demand itemize list as well as age of items, and previous conditions of itemized list. Document everything upon move in and move out. Fight back!)

Affordable but not comparable to other complexes in the area.




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