VWA The Villages at Waggoner Park Apartment

Only giving two stars because the community is safe and quiet, and affordable based on my experience. I’ll give them that.

Read the reviews about excessive charges after the lease ends, they are legit! I received a bill for over $600 with outrageous expenses included. I was charged for rent due to unclear and vague communication about key drop off, something completely out of my control. There was nothing in writing about “lockbox” drop off of your keys and I believe that is intentional. They... gave me more bogus charges that I was able to argue with photographic evidence. I spoke with Rosemond and Kacie about this matter and Rosemond mentioned the drop off once more after that rent charge was removed, which I find rude and unnecessary. I still feel there are charges that need to be removed as I received an additional invoice that I find questionable.

I rarely write negative reviews because I work with businesses and know how impactful reviews are but this is necessary. Make sure you take pictures and keep record during your time here because you will get charged after move out. Regardless if charges are legitimate or not.

During my time here there was a maintenance request that was never finished, another time my shower water was left running after a shower repair, also muddy boot stains left in my shower once the service request was done. I got a toilet replaced without a lid that properly fit the toilet and the toilet was dirty. Appliances in units that are not renovated are old and break down easily if they’re not already broken when you move in.
Because my unit was so affordable and I felt safe living here, I let some things go.

Regardless of what their response to my review is, my review is legitimate and truthful and I left nothing out. I was a good tenant and never had issues with management/office staff before. It’s a shame that they do this to tenants after moving out. Make sure you know your rights as a tenant. Lee mas

From the very beginning I have been treated extremely well!
The office staff is very responsive and friendly. Maintenance is awesome and they respond the same day I put an order in and, one time two guys showed up just to make sure the work was completed. How is that for excellent service!!
I have seen the negative reviews but do not let that detour you.
and there are no hidden fees. They are very upfront about everything. If you choose to live here, you will love it too!!

I’ve lived here for 4 years. Over the last 2 it’s gotten so terrible. No communication and hidden fees over everything. A random $65 fee every other month for something new “lease renewal fee, insurance lapse fee” etc etc) lots of empty apartments but price keeps increasing. Finally moving because I’m tired of them not communicating without saying I owe some new fee without notice. Beware.

This is a quiet neighborhood with good groundskeeping and nice units. The office staff was very helpful and accommodating in getting us transferred to a new unit when we needed more space. Plus, almost everything you need is very close by.

This is the worst place I have ever lived. The office staff is terrible and NEVER does their job, the turn around for the staff is so fast, they have no idea what they are doing. All they want is your money. The apartments walls are paper thin, the people behind me smoke and my bathroom always smells like it. We DON'T smoke. The appliance's are old and dirty, they break and don't get fixed properly. The office staff never follow through with getting your concerns taken care of, they avoid it... then make up excuses and NEVER get anything done. The office is lazy and rude. The amenities you pay for are never available. You and your family deserve better! Take your money and RUN. Lee mas