9/12/23
BEWARE!!!! OLD WITH ROACHES
Old units with Roaches!!!!!
If i could give 0 stars i would. So disappointed with this complex and management. Been living here 4 years. New management company new signs yet still OLD infested buildings/units no matter how much paint cheap carpet and new signs they put up it just is what it is. Can barley get an answer from the office - whatever woman/women are there are rude and never have answers/resolutions. SO GLAD IM LEAVING. Been dealing with ROACHES since February no empathy or concern... from management just the same GENERIC RESPONSE that they have been sending out pest control.... WHICH IS A JOKE. they come out every Tuesday and just lay traps all over your apartment. It's disgusting and a health hazard. This was good for the moment when i first moved cheap rent, but now NO THANKS. Management, please save the fake generic response. Not once has anyone personally followed up with me regarding my on going problem with pest even reached out to upper management with no response. I have over 10 pictures of ROACHES coming out at night and during the day - with one even on my STOVE!!!! HOW GROSS!!!
Recommend anyone looking to rent here DONT just pay the extra money somewhere else for something NEW NICE AND NO ROACHES!!!!!!!!!!!!!!
UPDATE: 9/11/23 : Property left a generic response ACTING like they care just for the reviews. Nobody has reached out STILL, I emailed the property manager and the enail listed on the site with a screenshot if their response and to see how they will make this right. (They want me to pay a “buy out” fee n oct rent- im leaving sep 23rd) when the reason why im leaving is PEST PROBLEMS SONCE February!!!!that they think now because they have a pest control company coming out every Tuesday they are doing something. My whole apartment has roach bait throughout the kitchen in my CABINETS IN MY BATHROOM!! Like please just let me leave. Yet they have not responded to my email or called me but leave FAKE CONCERNED GOOGLE REVIEW REPLIES!! What a joke !
Review from Apartments.com
8 People Found This Helpful
Property Manager at Bexley Plaza responded to this review
It is discouraging to learn of your experience with us. Your feedback helps us improve and we would like to learn more about how we can make this better. Tyler Kelly, thank you for your feedback. We are genuinely sorry that your experience was not an... amazing one. At Bexley Plaza, we strive to provide the best experience we can for our customers. Please share any further concerns or suggestions you may have so we can make your experience a better one. Please reach out to us so we can work towards a resolution.
All the best,
Bexley Plaza
(614) 349-3171 .