Luxe at the Highlands Apartments

Staff is always very friendly and happy to help, they also put together amazing resident events! Maintenance is efficient and prompt. Amenities are top of the line, the homes could not be more beautiful. Every place you live at will have issues beyond managements control, here at Luxe we have been treated with nothing but genuine kindness, caring, and concern. We love our home and community and would highly recommend Luxe to anyone looking for a new place to call home!

DO NOT BY ANY MEANS LEASE FROM THIS PROPERTY. Over the past several months there has been a string of crimes on the property (arson, theft, cars getting broken into). The property managers have not been accommodating any needs or allowing any of the residents to break their lease even after communicating how unsafe we feel. When asked about what steps are being taking they are unwilling to give answers and are dismissive.

After expressing my concerns regarding my safety after another incident... occurred, the property manager who is extremely rude and unprofessional told me to stop harassing her and to leave the leasing office. Awful management. If you're thinking about renting here, do not.

Not to mention the doors to the garage that they make you pay $125 a month for are always broken. Trash is constantly over flowing.

Wish I could give this place 0 stars. Read More

Poor management, poor housekeeping, price gauging for non existent amenities, can’t play music like at all, hear people above you all day, cars getting broken into, dog clean up stations out of bags and trash cans overflowing 90% of the time. Wish I never signed a lease here

Management and staff do not care to resolve issues.
Neighbors would fight and slam doors throughout the night. When told to management they said sound travels and could be from any apartment.
Multiple bikes have been stolen from the property and nothing has been done to secure the garage. The entire building smells like weed. The hot tub is filthy. The surrounding green space is filled with dog poop. The courtyard is unusable do to people allowing their Rottweilers to roam free and poop and pee... on the astro turf.

Management has changed 3 times in the year I have stayed here and it has not improved.
For the price other "luxury apartments" are a better bang for your buck. Read More

Love this apartment, this has hands down been one of my favorite apartments I've lived in Columbus. My bf and I have lived here for close to 7 months now and feel compelled share how much we love this apartment and our experiences thus far. First time living in preferred living apartments, but so far so good. Rent may sounds like on the higher side but it worth the money. Luxe have all the amenities you would want in luxury apartment; theater, infinity pool/hot tub which opens 365 days,... complimentary Starbucks coffee machine, computer lab, 24hr gym and yoga studio, massage, tanning room and etc. In addition, you can access sauna, pool, gym in other two highlands' complex with your key card. Most stunning for us was pet spa! We felt that this complex really cares pet as much as resident like us. But more than anything, the attention to detail by the staff and maintenance are top-notch. Staff and maintenance were super kind, fast and attentive to my needs. Carley, Paul are some of the most amazing people. They responds timely, is so sweet and she sets up events for the complex to get the community together. Also they are so considerate of your animals and take the time to have a personal relationship with you. Great location is the bonus! Luxe locates on Sawmill and Dublin Granville rd, so you can easily find most of dog parks, banks, fitness center, restaurants, carriers and shopping centers such as nordstrom rack, trader joes, whole foods less than 10min drive. Another reason why we moved into this apartment was, they have quite beautiful, modern interior design with high-end appliances, high ceilings, many storages, big patio and etc. Moreover, my bf and I are quite heavy drinker, we were extremely pleasant to have extra wine racks lol. If there's one flaw, it may be the noise problem. That's why I just took one star off. Honestly, I lived many apartments over 4yrs in Columbus-Dublin area but I've never experienced noise problem previously. However these days we can easily hear the noise(footsteps, musics) from upstairs. That can be one problem of this complex. But other advantages far outweigh this problem so overall, it was a extremely pleasant place to call home. We are so lucky to have found this place, such a gem! If you are looking for a place to live for a great location, you will find that at Luxe. Highly recommend! Read More