1/24/25
Avoid please
Please avoid this place at all costs. They are dishonest and will charge you for damages you did not cause. Always insist on a thorough pre-move-in and post-move-out assessment—unfortunately, I didn’t, and they completely took advantage of the situation. I sent them multiple emails, but they never replied. They even charged me for an extra day because I couldn’t drop off the key on time, even though I moved out on a Saturday when they closed early and didn’t have a key drop-off box. Nowhere in... the lease agreement did it state that keys had to be returned before the office closed. They also tried to charge me $1,000 for painting a tub—what a rip-off! On top of that, the property is infested with rats, and their handling of work orders is completely incompetent. This place is a nightmare—absolutely would not recommend!
Review from Apartments.com
Property Manager at STERLING PLACE responded to this review
We appreciate you taking the time to share your feedback. Hearing about your experience is important to us and we understand your concerns about the charges and key drop-off process. We also take note of your concerns about pest control and work... order handling. Please reach out to us for a more detailed conversation. We're committed to improving our community for all residents.