STERLING PLACE Apartamentos

The apartment complex does not care about the people living there. I have been here less than a year and during that time there have been numerous car break ins, and some people have had wheels and other parts stolen off their cars. When told about the problem the complex shows zero empathy and it is clear they do not care. They refuse to take the simplest measures to protect the residents. They will not even put up cameras to cover the parking areas. Besides the break ins at this complex the... maintenance is horrible. They either will not fix the problem, or they will fix it so that it just breaks again shortly after. Avoid at all costs. Lee mas

I've lived at Sterling Apartments for the past year and had a great experience! The location is very convenient, close to downtown Columbus and downtown Dublin. The staff is also great!

-Connor

Staff just don’t care about you, they had 5 days with cold water, they took a lot of time to fix something that they should have fix the same day. It happened in winter and they didn’t care I had my 2 years old.
Don’t rent here, just the worse complex with the worse staff

I am a current resident who will be vacating soon due to the inhabitable conditions of this apartment unit. I’ve experienced nothing but issue after issue since I moved in and I’m breaking my lease because I cannot deal with these issues anymore. There is water damage in the windows and my window frame are broken, causing bugs to fly into my unit. I had to tape my windows up just prevent the bugs from getting in. I asked management to fix to and I was informed that they would not be able to give... me an eta on when they would fix my windows due to the contractor they do business with. My bathtub was not installed properly and it makes creaking noises when you stand in it. There is mold on my bathroom ceiling in my shower so between both issues, the bathroom is not a pleasant place to be. The vents in my main bathroom and bedroom does not circulate air properly. If I sleep with the bedroom door closed, I will be sweating within the hour and my air has been on 65 degrees since and that barely keeps the room cool. Within the first week, the frame from my stove fell off while I had food in the oven and I had a difficult time taking my food out. When I called maintenance, they informed me it was not an emergency so they clearly do not care if the unit would have burned down. The cabinets were not finished and the wood looks like they purchased scraps to finish the bathroom cabinets. There is possible mold and water damage in the cabinets as well and the rust on the handles are disgusting. The exterior walkways are filled with bugs and spider webs and no one tries to keep it clean. I came home today and found a lump in my ceiling due to a leak that occurred upstairs and water fell all over my floor. No one called me beforehand to inform me of anything, I had to call to find out. I’ve only been in this unit since May and I’ve experienced nothing but disappointment. Frankly, I don’t believe they deserve the fee in order for me to break my lease let alone the 60 day notice. Paying the last two months rent for a place that has nothing but unfit living conditions is horrible. If you don’t have to live here, please don’t. Maintenance does not care and neither does management. Lee mas

The red flags were there before I even moved in. A couple days before my originally scheduled move-in date I got a call from the leasing office saying my unit would not be ready in time for me to move in because somehow it was taken off their maintenance schedule. I still moved in a couple days later than the initial date because at this point I had no other options. When I got the keys and went in for the first time I discovered the maintenance work that had been done was less than minimal. The... place seemed as if it hadn't been cleaned at all from the previous tenant, I had to call emergency maintenance on my first night because the washing machine hadn't been connected properly and flooded my kitchen as well as the kitchen of my downstairs neighbors, and a bunch of various little things like broken light fixtures, doors that wouldn't close, uncovered electrical outlets, etc. It took maintenance over a month to respond to those requests. It's now the middle of summer and my AC has stopped working. I filed a maintenance request over a week and a half ago and have heard nothing back yet. It's regularly reaching 85F+ inside the apartment. My lease says non-working AC when above 80F is reason for an emergency maintenance request. Emergency maintenance has been non responsive. Lee mas