10/15/24
Unprofessional
Absolutely unprofessional in dealing with new tenants. They approved my family for a unit and did not send the follow-up email for administrative fees they said they were going to send. It’s been 2 weeks and no word from them.
Review from Apartments.com
Property Manager at Walden Lakes responded to this review
Hello, An automated message gets sent to your email regarding the administrative fee. If you did not receive that you need to reach out to the office so we can ensure we have your correct email address. We can't assist you if we do not know you... are having issues. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (380) 266-0080.