Valley Stream Apartments

The valley Stream Apartment staff and maintenance team are awesome. They all appear diligent and sociable. Thanks again for resolving our maintenance/apartment problems. I hope you all have a good day.

Don’t ever move here by the far the worst place I have ever lived, they don’t keep up on maintenance very over charging stuff in my apartment keeps breaking and falling apart it took them over 2 weeks to fix an issue in my apartment and it still isn’t working. They are rude and disrespectful

I love my apartment, spacious and have had no problems with staff or maintenance, all were kind and friendly. Only complaint is how small and old the washers and dryers are for the amount I pay for rent.

The staff here are completely rude. I refuse to give permission to enter into my apartment as a woman living alone, and because of that I am treated as if I am hiding something. I explained it was for my own safety and they still treated me like dirt. Not to mention my shower head has been leaking into the wall since I moved in and have had a maintenance report for it since April, and yet no one has come to check it. It is so bad my bathroom has begun to smell and the wall has gotten soft. I... filed another report and again I was treated poorly. I will not be renewing my lease. Read More

I got this apartment because it was very cheap and I needed a place to live in Toledo, but was going to be spending about half of my time in other locations for school. From the beginning, the staff clearly had no idea what they were doing. They made several mistakes getting me set up and I had to call them over and over again to get them corrected. It seems that most of the staff has now been replaced, but my experience with these new staff members has been just as disappointing. Every time I... call with an issue, they tell me they don't know the answer but will call me back. Of course, you can rely on them to never call you back. Forget about package delivery unless you are willing and able to constantly go to the front office to ask if it has arrived and often they are mysteriously gone during their work hours. Although my first walk-through of the apartment seemed ok, I quickly realized that everything was barely holding up. Almost all of my appliances fell apart or broke in some way towards the beginning of my stay. Lights went out (not just the bulbs, the fixture stopped working) and despite several maintenance requests were not repaired for MONTHS. They have a rodent problem and the place is very damp so be prepared to fight mold. Neighbors are loud and smoke marijuana regularly. A part of my friend's car was stolen while in the parking lot. This place was barely tolerable and that was only because I was gone for half of the time. Yes it's cheap, but it's not worth the stress. Read More