Arbors at Turnberry Apartments

I had the best experience with the leasing agent from start to finish. Stephanie was professional and really good at what she does. I would definitely recommend friends and family to come check out these apartments. Stephanie really did accommodate. I needed to move in fast and she got me in ASAP. I love my apartment.

I'm very happy with the administration service!
Everything I need, they help me.
The place is always clean and neat.

Maintenance is great no matter when or if I need something Tuggles always is right on it and us fast and efficient

They just keep adding some bills they never talked about when we came to inquire about the apartment. This additional bills which makes no sense is over $200. Apart from paying our own electric and gas bills, we are being charged by the management for another electric bills and even the processing fee. Their own administration paper work is even billed on you as a resident. I don't get it. If you are planning to move here, please don't come. They are horrible people who do not care when... residents raise concerns Read More

We have lived here for about 8 years and before this new horrible company (Ackermann) took over it was great.
When they first bought our complex they sky rocketed rent, and keep radiating it .Then on top of that they started slowly adding fees and raising them each year, $15 dollars a month for trash and it’s not the valet trash you pay that much at other complexes for, you get to climb over trash mountains at the compactor they decided to add. No one actually puts their trash in the compactor... so EVERY week I’m not Exaggerating there’s huge mountains of trash piled up which has resulted in MAGGOTS and flies galore. Their solution is to have us go to the other complex’s trash dumpsters.

The first few months they took over they were like “we’re going to clean up this property”, we’ll it’s never looked worse. Huge tall weeds grow where they never did before, other residents leave their trash bags on their porch for days ( probably don’t want to deal with the trash mountains) screens are ripped to threads, siding has mold on it, doorframes are missing paint and rotting
You will be charged “community electric and gas” on top of what you already pay to the electric and gas company, $85+ dollar a month internet which you have to have, $10 dollar a month pest control, $6 a month just to bill you.. the list goes on and on. Over $200 dollars extra a month in fees on top of your rent amount is what you can expect to pay.
Now keep in mind rent SKYROCKETED and they have done nothing but make it worse here.
Forget it if you call or email or call the front office ! They will ignore you I’ve had to call their main office to get many things resolved
The Arbors at Turnberry used to be a HIGHLY sought out apartment community with a huge wait list. That is way in the past now as people are moving out in flocks, residents who have lived here since they were built and seen many different company’s run it, are moving out and leaving their homes because this company made our home and our community so undesirable.
I’m guessing since good new reviews have been coming back in again they are doing some sort of incentive like they did the last time reviews got really bad. Yes they were actually offering a new tv in a raffle to everyone who gave them 5 stars. They only care about how they can squeeze every last dollar out of you, if they really cared do you think they’d have to bribe you with a tv ? Read More