10/15/24
Unreliable Utilities, Management & Maintenance
In my 3 Years living at Fairfax by Vesta, I would say I've spent 35% of that without Air Conditioning and 20% of that time without Hot Water. (Estimates, but while writing this, my AC is not working, it's been about 6 Days now, usually they'll show up around the 13th day. Right before I can do something legal about it.)
Those %'s may not seem like a lot of time, but the AC never once worked thru Summers at Fairfax. Always went out, even after they come out and do a temp fix.. would go right... back out. Nothing but Temporary fixes at Fairfax
And Hot water.... I'll never forget it was an entire month of May, Mother's Day was approaching.. the day came and had to see my mom stinking to high Heaven.- I will say hot water hasn't been a problem lately, but don't hold your hope to it.
Do I regret my time at Fairfax? No. It is a relatively cheap place to live, decent neighbors (never had trouble), good luck on their roads, driving thru that complex will loosen every bolt you have in your car
Review from Apartments.com
2 People Found This Helpful
Property Manager at Fairfax Apartments responded to this review
We are disappointed this was your experience in our community. Our team works hard to address issues as quickly and as thoroughly as we can with the resources available to us, but we hear your frustrations regarding the A/C and hot water issues and... we will continue to improve the way we serve our valued residents. We always encourage people to reach out to us directly with any issues. If you have any remaining feedback, please let us know. Otherwise, we hope you're doing well. Thank you very much.