5/4/23
Not the best at all
Water gets shut off regularly, got told they can’t do nothing g about kids knocking on my windows when trying to sleep and work from home and running off as if I’m suppose to jump out a bed and chase them down and find out what apartment they live in. They can send out mass text asking people to move their cars and what not but can’t send out a text about kids knocking on windows and running off . Not to mention on the day I moved in was given a time to pick up my key came at that time carpet... was still being put down cleaners hadn’t came to clean the apartment yet. So had to pay more money to keep my uhal longer since they told me to get the key at 4 and the apartment still was not ready at 4pm ! Oh not to mention the washer flooded my apartment my second day living here because they never hooked the hose up to the wall they just plug the washer that came with the apartment so not my own into the wall. The flood caused my bedroom carpet to get soaked so couldn’t stay here since they had to dry the carpet before they could replace again. Had a work order in by day 2 of my living here for my shower , had to text the office a month after being here and no one coming to fix it . It has been a nightmare . I miss my old complex the office staff was so kind and got things fixed immediately. Here it’s just kinda like oh well I’ll say sorry to make it seem like I care but won’t try to fix the issues .
Review from Apartments.com
4 People Found This Helpful
Property Manager at Midwest Territory responded to this review
We appreciate you taking the time to provide your feedback. Here at Midwest Territory, we strive to provide an excellent level of service and living experience, and it sounds like we missed the mark. We apologize for this and would like the... opportunity to speak with you to ensure this doesn’t happen again. Should you wish to discuss your experience further, we encourage you to reach out to us at 405-736-6045, and we will set up a time that works best for you.