Quail Ridge

Not finished The person just painted some parts of the ceiling, found some drops of paint on my comforter and bed :(

Dining room lights The guy that fixed my lights was very efficient and got the job done quickly and was very polite. Thank you !

Worse apartment ever. Management doesn't care. Maintenance is delayed and does not complete work properly. Inhave super old appliances . Security is delayed and takes to long to help calling the police is faster. This is a trap. Neighbors are inconsiderate and rude. Stay away from here.

Roaches. Smells strongly of weed. Extremely filthy. Rusted appliances. Was not cleaned or taken care of at all. There's still more to look at but you should get the idea. Also, the front desk is totally incompetent, and will not keep promises. Hard to work with. Will waste your time without compensation. When they mess up continually, they offer no solutions to amend, just lip service.

I got married last week, and I had set up everything with the conditions for my move several weeks before. We... made agreements, I gave my money, and that was that. And then, the week of my honeymoon, I find out that they had reneged many agreements, and even changed the unit I agreed to move into. I requested upstairs, and they changed it to downstairs without telling me at all, even after taking my money. They also became difficult with my family trying to help me, and also changed many of the agreements made with them as well. I had to spend a lot of my time changing things for the move, and all they had to say is that there is "nothing they can do." Are you serious? Not only that, but upon arrival, they delayed my family from helping for more than 10 hours on cleaning the apartment and getting it ready on the agreed upon date. And being extremely difficult about it as well. When I arrived, I found roaches crawling around, rusted bathrooms and tubs, and it was just filthy in general. It also reeks of weed. No real attempt to clean whatsoever. Disgusting, and dishonest Read More

This is my first experience with Quail Ridge and so far I am not impressed. First, the apartment that we had agreed to take and put down a deposit on was given away to someone else. Nobody informed us of this, we only found out when we read through the lease agreement. When bringing this up to staff we were met with no solutions and no actual help at all. The overall response was “there’s nothing I can do”.

When it came to the actual move in day, the entire process was very difficult and the... staff kept delaying giving the keys to my in laws who had graciously offered to help move stuff in (and we had previously authorized this in writing so this shouldn’t have been an issue). There are other details involving move in that I am not entirely aware of because I was on my honeymoon and my in laws didn’t want to burden us with that.

Finally, the state of the apartment upon move in was horrendous. Extremely dirty, many things broken and not working correctly. We even found roaches in the kitchen. I am appalled that this is even considered acceptable for move in. I would love to be proven wrong, but I fear that this has set the precedent of how the rest of my time here will be.

We are so utterly disappointed and disgusted with the apartment that we are considering breaking our lease and looking elsewhere. If you are considering Quail Ridge I strongly urge you to look elsewhere if you can. Read More