Quail Ridge Apartamentos

I lived here since 2017 and have watched it go downhill over time to where I knew my time was up with this place. When some of the amazing staff starting leaving I noticed a change. I moved to an “upgraded unit” around 2 years ago thinking maybe they are trying to go in the right direction but what hurts this place is the people they allow to bring the apartment down. I had to deal with constant smells of weed seeping through my walls because the walls are so thin. I always could hear loud music... from the neighbors all times of the night or just loud arguments in general. The trash is always ridiculously full to where it’s all over the ground and will blow in other people’s area. The water is always off because something is being worked on. Dog poop is EVERYWHERE. Because people will allow their dogs to poop in other people’s areas and not pick it up. As far as my unit, my shower head was placed on crooked so you could tell the upgraded unit they tried to put me in was rushed. The floor in my room creaked by the closet. Not to mention, the new units have hardwood floors but they still take $45 out of your deposit for “floor cleaning fees” so no matter how much you mop or try to tidy the place, they take most of your deposit anyways when you move. They decided to make me get rid of my cox WiFi since they were getting WiFi for all the units and IT SUCKS. It’s always out or something is not working, and I struggled daily with trying to watch my smart tv or use WiFi for my laptop. So in my opinion it was another way to get money , if you’re going to make people get rid of their internet and tack an additional $50 on rent , make sure the internet is good. Now once upon a time, quail
Ridge was amazing but now? They got a lot of work to do. Lee mas

Water is turned off every week for “emergency maintenance”, the dumpsters are always overflowing to the max with trash always on the ground around the area. It’s gross and has been an issue since I moved in 3 years ago. While maintenance is usually pretty quick, the issues I have had over the last year are not worth me staying any longer. There have been several water leaks all in different places. The staff is pretty cool and they do what they can. The issue I have is with the buildings... themselves. The amount they’re are charging isn’t worth the issues I have had.

Also, don’t get a south facing apartment unless you want the windows to scream at you when it’s windy. Lee mas

Water turned off weekly for hours at a time, cars vandalized, dogs poop all over the place.

The office staff seems nice. The buildings are okay. But everything else sucks. I spent my first two months here without siding, paying 200 for the energy bill in the middle of summer. Apartment was 95 degrees ALWAYS. I've had a squirrel issue for 2 months now. Maintenance will not return your calls, nor will anyone tell you what's going on. It took a squirrel eating a hole in the ceiling and getting into the pantry for them to finally respond to me. Also, maintenance told me THEY made the hole,... which was a lie because the squirrels made a SECOND hole. If you do get someone to talk to you, they will mislead you/your conversation or avoid answering questions. Maintenance finally gave me pest control's number and it was the wrong number. Just avoid living here. Price is great, but you'll have to fight battles constantly. Lee mas

They had a company come out and remodel. The company left nails everywhere. All of the tenets and the tenets guest are getting nails in their tires. Over and over and over agin. Don’t come in here unless you want a flat tire. The apartment complex needs to make them come out and clean these nails up