5/18/26
Terrible Apartment to Live in
The building has several serious issues that management does not seem to care about.
1. The walls and ceilings have almost no sound insulation. You constantly hear noise from upstairs neighbors and people sharing walls with you — footsteps, conversations, moving furniture, everything.
2. The building is generally dirty throughout the year. Hallways and common areas are not maintained properly. Interestingly, during summer when they are trying to rent more units, suddenly the janitor is... cleaning every morning. The difference is very obvious.
3. Homeless people sometimes enter the building. I reported this to the building “security” before, but nothing was done about it.
4. Management is terrible. The new manager, Katelyn, is very impolite and unhelpful. I needed to move out on a Sunday and requested access to the garage loading/unloading deck because my furniture cannot fit through the main entrance. Her response was basically: “We are closed on Sundays. Either move through the entrance door or change your move date to when we are available.” This makes no sense considering there is a maintenance person living in the building 24/7. If tenants are paying rent, they should have reasonable access to the building amenities and moving facilities when needed.
Overall, very disappointing experience. Couldn’t stay longer that a year at this property.
Review from Apartments.com
Property Manager at Prescott responded to this review
Thank you for taking the time to share your feedback. We are sorry to hear that your experience did not meet your expectations during your time at our community. We understand how frustrating noise concerns and move-out logistics can be, and we... apologize for the inconvenience you experienced. As communicated, our office is closed on Sundays, which limits our ability to coordinate access to certain areas of the building during that time. We also appreciate your comments regarding cleanliness and security. While we have received many compliments from residents about the upkeep and cleaning of the building, we understand that your experience felt inconsistent, and we will continue working to maintain our standards throughout the year. Our team takes resident concerns seriously, and we are disappointed to hear that you felt unsupported. We appreciate your feedback as it helps us identify areas where we can improve. We wish you the best in your new home.
