2/11/25
Maintenance Team Upgrade!
I experienced a lack of hot water last week, and within an hour of being notified a work order was opened after I reached out, there was a knock at my door. Benito didn’t put a small bandaid on the issue and wipe his hands of it, he went above and beyond to try to mitigate it from happening in the future and ensured the appliances causing the issue were addressed and or replaced. I appreciated his transparency and kindness and I’m glad to see we finally have someone at the property who cares... about the well being of the people who live here.
Review from Apartments.com
Property Manager at Dogwood Gardens Apartments responded to this review
Hi, we understand that experiencing a lack of hot water can be frustrating, and it’s great to hear that our team responded promptly to your needs. It’s important for us to have team members who genuinely care about the well-being of our residents.... Your feedback about Benito’s efforts to address the issue thoroughly is appreciated. We are committed to making improvements and ensuring a positive living experience for everyone.
Wishing you well!
The Dogwood Gardens Apartments Management Team
