The Flats at Southside Works Apartments

Disappointed by lack of communication I loved the apartment when I viewed it in-person. Was extremely disappointment about the lack of communication....Then I received the email about not meeting their criteria, I tried to email for more details (for I literally could've written a check for one years rent) but it appears they block your email address once you don't meet their credit score criteria!

I tried emailing several times from both email addresses they had previously communicated to me... from, and they all were "undeliverable".

I was so annoyed that I called them, of course nobody picked up the phone, and I left a voicemail ....they still didn't call me back.

Very unprofessional. Read More

Had No Notice Someone Was Going to be in my Apartment When I got home from work, I could tell someone was in my apartment as someone had used my bathroom and left a soda can. I had submitted a maintenace request and said someone coud enter my apartment, but there was no notice as to when that would be. I was expecting at least a 24 hr notice or something similar that someone was expected to be in my apartment at a certain time.

Furthermore, the problem ended up not being fixed. I submitted a... request for my thermostat saying I could not control the heat in my room, which is still the case and I had to submit another maintenance ticket. Read More

Went without hot water for two separate occasions for a week both times. Also went without a refrigerator for a week. Have received numerous responses of “it’s scheduled to be replaced no later than…..”. Instead of fixing a HVAC leak they put a pan underneath the unit in the ceiling. I have no confidence left.

This apt is a great walking area and meets my medical needs which require I walk daily. I really like that the apt building has only two floors and most of the residents are friendly and honest.

Though I think all rents are too high, this complex is less expensive than the newer builds. There are fewer amenities here, but the staff is always open to remedying any problem that arises. I miss the large washer dryers, but I know the sales are targeted to younger people, so I understand putting up the bike racks. the bike racks. I really love the proximity to the grocery store, but it's sad that some of the main attractions of Southside are gone. I would still recommend The Flats, though,... and could probably live here indefinitely if it afforded more space Read More