Arbors at Windsor Lake Apartments

I only had to give you one star because I had to pick a star otherwise it’ll be zero stars. Everything that is advertised is falsified guaranteed that has been for a few years. This property is so disgusting. It’s false advertising. Nothing works here. It’s never a gated community as a gate has not worked in years. You do not have a pool it’s nice and green. You don’t have heat. You don’t have AC And you don’t have caring anything here save your time and move elsewhere. Otherwise you will... regret it when you sign an NO LEASE!!!! Read More

I honestly never wanted to write reviews like this but atp it may be the only way to get things right around here. Lived here since December 2022 and haven’t had pest control since February or 2023. I’ve put in MULTIPLE maintenance requests for clogged drains, ac, air filter changes as well as pest control that have either not gotten resolved or was marked as completed when it really was not. AC is set to 73 but it’s 81 degrees in my unit. I’ve been patient and lenient with the office but they... clearly don’t care because I’ve even went to the office and requested things and it’s been WEEKS with no resolution. nothing gets done around here. Pool has never opened since I moved here. They upped my rent MID least over $100. This place is full of it and would never recommend anywhere to live here. Read More

There are a list of complaints that I can give this place. They advertise this amazing "Gated" community, however, that is in fact a lie! I have been here two years and they finally get the gate working for 2 weeks. The entrance gate works, however, there is a giant pothole you have to destroy your car with as you try and scan in. The exit gate is destroyed and remains open. This enables everyone to just run through the exit gate to enter the residence while almost causing a wreck with people... trying to exit. The pool has never been open in the past two years. And on top of all that, they have a bad roach problem. Why are we paying for a "luxurious" complex when we do not get what is advertised. You might as fix your own issues because they ignore work orders and let issues go unfixed for months. Read More

Unfortunately I Absolutely DO NOT recommend anyone live here! The staff / maintenance makes it uncomfortable to live here. They have no knowledge of the things needed or thing's broken. Every tenant deserves great/ swift guaranteed service. Our rent/ bills are demanded monthly, at a specific time, so why can we get that same expectancy regarding work orders? My AC has been out since the end of May 2023, dated appliances, sink has constant dripping, bathroom lights continues to go etc. Help is... needed at this property ASAP! Read More

I've lived her for 2 years and they went through six different maintenance guys and leasing staff! The work orders are over everyone's head. All appliances are out dated and broken! My AC has been out since the end of May. I have a big portable AC unit right at my front door in the living room, for 2 months blowing hot air. The filter has never been replaced in it once they brought it to me. The pool has never been open and I have kids!! Kids that are hot and uncomfortable! The staff can't be... reached! When they are reached, they make notes ....then do Nothing! They swap out broken appliances from vacant units, trying to resolve issues... which only causes more work orders because NOTHING WORKS. It's uncomfortable and unfortunate how they treat hard working tenants who wanna just live comfortably as they do!
I DONT RECOMMEND THIS PROPERTY AT ALL!!! Read More