7/13/23
It's okay but can we talk about Parking.
The complex is ok. The apartments are spacious and nice. However, the is very little communication from management as we do have an any onsite staff except for maintenance, parking isn't great in some areas, the gate is pointless and should just be torn down. Speaking of parking they have started charging guests to park on top of the fee we already pay to park our own cars. Not to mention that fact that now that there are designated guest parking it is taking away from resident parking. It's... absolutely ridiculous. We don't live in an area where people would need to park and leave there car. We have a hospital and Walmart right across the street. It doesn't make any since.
Review from Apartments.com
2 People Found This Helpful
Property Manager at Brookridge responded to this review
Hello there,
We sincerely apologize for the dissatisfaction you have experienced during your time in our community. We understand the importance of effective communication and ensuring that all inquiries and concerns are addressed promptly. We... sincerely apologize for any lapse in communication during your time with us. We understand that parking can be a source of frustration. We strive to maintain open communication and ensure that all relevant details, including parking policies and associated fees, are readily available to our residents and visitors. Unfortunately, there is only so much parking that can be offered based on our community's size. This policy will help us to ensure unauthorized or abandoned vehicles are not taking up resident and guest spots. Please know our team is available and happy to answer any questions or concerns you may have regarding parking or any other community concerns. Our community is constantly striving to improve the resident experience and feedback like yours will help us to prioritize the improvements we make to the community.
Kind Regards,
Callie
