3/13/25
A trash compactor is below my bedroom
I was really excited to move into the unit. The apartment and amenities looked nice. The day before my move I was told the office was closed and wouldn’t open until 12:30pm. I had Internet & movers at that time. I had to get the unit a day early at 5pm and pay extra for the day, even though this was the office mistake for not telling me the office would be closed until 12:30pm.
By the time I moved in it was too late to realize they have a trash compactor in the garage above my bedroom. It’s... really loud and vibrates. I created a ticket for a response from the office not disclosing to me in advance for putting a trash compactor below me. They closed the ticket and never responded. The units might look nice, but the office staff has put me in a horrible situation. I might have to move again because the noise from the trash compactor is so loud.
Review from Apartments.com
Property Manager at Magnolia on the Green responded to this review
Hello,
We sincerely apologize for the inconvenience you’ve encountered with the office hours and the noise from the trash compactor. We understand how frustrating this must be, and we want to make things right. Please contact our office at your... earliest convenience so we can discuss potential solutions and address the issue with the compactor noise. Your satisfaction is important to us, and we would appreciate the opportunity to resolve this matter for you.
Thank you,
Magnolia on the Green Team