11/14/24
Don't be a Fool & Fall for the "Grandview"
I fell for the beautiful views this apartment has to offer. What a mistake. For 3 years, my experience only got progressively worse. I dealt with one of the rudest and most unresponsive property mgmt. teams ever, bugs, leaks, mold as a result of leaks, charges for amenities that weren't available half the time... Cars were constantly getting broken into and packages were constantly getting stolen. To give you an example of what it's like living here, I submitted 6 service requests in the past 9... months for leaks coming through the ceiling in my bathroom and the issue was still not fixed when I moved out this month (I have this all documented). The previous tenant in my unit contacted me after getting sick due to exposure to mold that they believe was in the apartment. I recently had an environmental professional come in to conduct a test and confirmed there are harmful types of mold in the unit (also documented). Since moving out, I received a list of arbitrary charges for damage that was never identified or documented during our final walkthrough with the property manager. Oh yeah, they showed up to the final walkthrough 45-minutes late and never seemed to intend on actually coming when we called them to see if they were still coming. I'm not really sure where Amber and the rest of the property mgmt. team get off treating people the way they do. They give you the worst attitude every time you bring any issue to them and are only kind when they're in front of prospective tenants. This place is a scam full of literal and figurative scum. I beg you, don't give them a penny. Living in Satan's inferno would be better than this place. Don't believe me? Check out some of the horror stories on yelp. Can't wait to see if I get a canned response like some of the other reviews I've seen.
Review from Apartments.com
Property Manager at 10x Living at Grandview responded to this review
We're disappointed to see you leave our community with this experience. We sincerely apologize for the inconveniences you incurred throughout your residency with us. Our team worked diligently to assist you with prompt and professional service... throughout your residency with us. Our current leasing and maintenance team are continuously striving to implement positive improvements for our residents and community, and we're sorry we couldn't do more to make things right for you prior to your move-out. We sincerely wish you the best in your new home.